Community Messages

Send a Community Message

Overview

Messages can easily be sent to individuals in a community, or to everyone in a community using the Community Messages feature. It's like sending a text message from the community to the system screens of Residents within the community. The messages appear as pop-ups on the Residents' screens, and remain until they're acknowledged, so nobody will miss the message.

Sending a Community Message

• Log in to the Online Care Portal
• Select Message Center
• Select the checkbox for individual Residents or the whole community
• Enter a subject heading for the message, and the body of the message itself
• If you'd like to include an audio tone when the message is delivered, choose one from the list
• Select the Emergency Message setting, if applicable - an alarm tone will sound when the message is delivered, and a red "Emergency Message" title will appear on the message.
• Click the Send button