Caregivers

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Adding a Caregiver

Adding a Caregiver

Every person who will be receiving alerts or messages from the GrandCare system, or using the communication features, needs to be added to the system as a Caregiver. (This is a separate step from being set up as a user for GCManage.) Users with high enough security permissions can add and edit Caregivers. To add a new Caregiver:

  • Open the Care Menu
  • Click the "People" icon
  • Click the Caregivers link
  • Click the "Add New Caregiver" button
  • Enter the information - it is important to fill in all the fields
  • Click the "OK" button



Changing the Picture

Every Caregiver is assigned a picture. The default picture is a simple cartoon, but it can and should be replaced with a photo of the person. This picture is attached to all communications sent to the system, to help identify the sender. Click right on the picture to change it. A screen will be displayed that allows you to browse your computer for a photo to upload.

Changing the Caregiver

If you need to view or change the Caregiver's information, click the edit button. Click the red X button to delete a Caregiver. Double check whether the Caregiver receives alerts, and make sure another Caregiver has been set before removing a Caregiver from the system.