Difference between revisions of "Distributors"

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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br />
Distributors are organizations that manage multiple Groups of accounts. They may provide technical support, installation assistance, or hardware. Every Distributor must have at least one [[User Roles|user with the role of Distributor Admin]].</td></tr>
Distributors are organizations that manage multiple Groups of accounts. They may provide technical support, installation assistance, or hardware. Every Distributor must have at least one [[User Roles and Privileges|user with the role of Distributor Admin]].</td></tr>
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[[File:DistributorsList.png|right|frame|Manage Distributors Screen]]<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a Distributor</h3><br />
[[File:DistributorsList.png|right|frame|Manage Distributors Screen]]<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a Distributor</h3><br />
Distributors can only be created by [[User Roles|users who have a role of Admin]]. To create a Distributor:
Distributors can only be created by [[User Roles and Privileges|users who have a role of Admin]]. To create a Distributor:
* Click the "Manage Distributors" button on the Dashboard.
* Click the "Manage Distributors" button on the Dashboard.
* Click the "Actions" tab.
* Click the "Actions" tab.
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Distributor Management Operations</h3><br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Distributor Management Operations</h3><br />
Distributors can be managed by [[User Roles|users with the role of Distributor Admin]] for the Distributor, or an [[User Roles|Admin user]] for the server.
Distributors can be managed by [[User Roles and Privileges|users with the role of Distributor Admin]] for the Distributor, or an [[User Roles and Privileges|Admin user]] for the server.
To manage a Distributor:
To manage a Distributor:
* Click the "Manage Distributors" button on the Dashboard.
* Click the "Manage Distributors" button on the Dashboard.

Revision as of 20:59, 26 November 2013

Groups
Distributors

Overview


Distributors are organizations that manage multiple Groups of accounts. They may provide technical support, installation assistance, or hardware. Every Distributor must have at least one user with the role of Distributor Admin.


Manage Distributors Screen

Creating a Distributor


Distributors can only be created by users who have a role of Admin. To create a Distributor:

  • Click the "Manage Distributors" button on the Dashboard.
  • Click the "Actions" tab.
  • Click the "Add a new Distributor" button.
  • Enter a name for the Distributor.
This is a required field.
  • Enter the remaining information.
Note that the email address entered receives alert messages when system status for any account under the Distributor changes to "down" or "up".
It's recommended to use an email address for an email distribution list as the Distributor email, rather than an email address for a single person.
  • Click the "Save Distributor" button.

Distributor Management Operations


Distributors can be managed by users with the role of Distributor Admin for the Distributor, or an Admin user for the server. To manage a Distributor:

  • Click the "Manage Distributors" button on the Dashboard.
  • Click the Distributor you wish to manage.
  • Click the appropriate tab:

InfoTab.png
Info Tab - Click the Info tab to view general information about the Distributor, such as the contact information, and a log of Distributor activity.
more...
GroupsTab.png
Groups Tab - Click the Groups tab to see, and manage, the list of the Groups under the Distributor.
more...
SystemsTab.png
Systems Tab - Click the Systems tab to see, and manage, the list of the Systems under the Distributor.
more...
ActionsTab.png
Actions Tab - Click the Actions tab to access the controls for managing a Distributor.
more...

PDF format

GC-01-OUM-0054 Rev A