New Main Page

Welcome to GrandCare Help     We've changed the look of our main help page. Check it out!

What's New? New Features in the August Release Update/Bug Fix - Edits to Caregiver- and Communicator-level users are now immediately synched to the Care Menu caregivers Update - Username (email) field for users is now editable New - Users can now change password while logged in by clicking the "Manage My Info" button, then the "Actions" tab New - Administrators can now transfer multiple systems between Servers, Distributors, or Groups New - Administrators can now apply software updates from the System Actions Page New Features in the July Release New - Notifications indicator for new letters on the touchscreen (Learn more...) Bigger sidebar buttons on the Touchscreen (see picture) Updates to Medication Reminders: Reminders can now be accompanied by a selected tone (Learn more...) Medication compliance history (Learn more...) Update to Skype: Now communicates with Android devices A New Look for Trivia: Larger text and color-coordinated subjects Addtion of two new sensor choices: Inovonics EN1620 motion sensor AeonLabs Z-Wave Multisensor (motion/temp) Let's Get Started  Logging In     ● Learn how Caregivers log in to the online care portal... Dashboard Overview     ● After you log in, then what? Learn what you can do on the Dashboard page...  Care Menu     ● Learn what the Care Menu is, and how to do what you want to do...  Main Menu     ● Learn what all the features on the Resident's Touchscreen can do...

Help For Residents This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.    Help For Residents Help For Caregivers Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.    Help For Caregivers Technical Help for Technicians and Installers This section is for those who install the systems and peripheral devices, and who provide technical support.    Technical Help

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