Difference between revisions of "Care Portal"

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<tr><td valign="top">[[File:CaregiverIcon90.jpg|left|Care Portal]]</td>
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Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the Care Menu, caregivers can log in to assess activity levels, pin-point specific problems, and determine alert rules.</td></tr>
Residents access all the features of the system through the touchscreen system in their homes. For caregivers, there is a web-based care portal. This is how you interact with the resident and their system, where you have access to set up rules, upload pictures, adjust settings, monitor health readings and activity charts, and many other caregiver features of the system.</td></tr>
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==Sensor Types==
==Accessing the Care Portal Dashboard==
[[File:Z-Wave.png|right|frame|Motion Sensor]]
When you log in, you will see the Account Summary or Dashboard page. This gives you access to administrative features, such as managing Users and permissions. Administrators for multiple systems can manage them into Groups or Communities. The Care Portal also provides access to the [[Care Menu|Care Menu]].
There are 4 different categories of activity sensors:
* What is the [[Online Care Portal|Online Care Portal]]?
* [[Motion Sensors|Motion Sensors]]  
* [[Logging In|Logging In]] to the Care Portal
:: - used to detect motion, no motion, excessive motion, and wandering motion, and levels of activity
* [[Dashboard Overview|Dashboard Overview]] - used to manage users, accounts, and systems
* [[Door Sensors|Door Sensors]]  
* Managing [[Users|Users]]
:: - used to detect open and closed, and which can also be used on drawers, cabinets, windows, etc.
* [[User Roles and Privileges|User Roles and Privileges]]<br /><br />
* [[Bed and Chair Sensors|Bed & Chair Sensors]]  
:: - used with a pressure mat to determine when someone is or isn't in the bed or chair
* [[Action Buttons|Action Buttons]]  
:: - wearable pendants, which send a notification to selected caregivers when the button is pressed<br /><br />


Sensors are all battery-operated and wireless. An antenna attached to the system receives the signals. During the initial setup of the system, the installer will pair the Resident's exact sensors to the system, and help set the ideal placement for the sensors in the home.<br /><br />
==Care Menu==
 
[[File:CareMenu.png|right|Care Menu]]
==How  Do the Sensors Work?==
Access to the [[Care Menu|Care Menu]] for a particular account's touchscreen is found on that account's summary page. The Care Menu lets caregivers access, configuring, and interact with the features of the resident's system. Use the Care Menu to communicate with the resident, to adjust settings, or to customize the system, to view activity and health readings, and to set rules.
You decide how many sensors to use, and where they will be located. The sensors report constantly to the system, which updates activity graphs every 15 minutes. Caregivers [[Logging In|log in to the online care portal]] and see an overview of activity for the day. If you have particular concerns (examples might be: when the Resident is in and out of bed, or when a pill cabinet is opened, or when the Resident is in the kitchen, or if the door opens at night) you can set rules that will notify you when particular conditions are met. Notifications can be by telephone, email and text.<br /><br />
* [[Care Menu|Care Menu]]
 
For more specifics about how to set rules and under what conditions, and what the graphs can show, please see the help pages for each sensor type.

Latest revision as of 17:36, 11 July 2017

Care Portal
 Residents access all the features of the system through the touchscreen system in their homes. For caregivers, there is a web-based care portal. This is how you interact with the resident and their system, where you have access to set up rules, upload pictures, adjust settings, monitor health readings and activity charts, and many other caregiver features of the system.


Accessing the Care Portal Dashboard

When you log in, you will see the Account Summary or Dashboard page. This gives you access to administrative features, such as managing Users and permissions. Administrators for multiple systems can manage them into Groups or Communities. The Care Portal also provides access to the Care Menu.

Care Menu

Care Menu

Access to the Care Menu for a particular account's touchscreen is found on that account's summary page. The Care Menu lets caregivers access, configuring, and interact with the features of the resident's system. Use the Care Menu to communicate with the resident, to adjust settings, or to customize the system, to view activity and health readings, and to set rules.

Retrieved from "https://help.grandcare.com/index.php?title=Care_Portal&oldid=6123"