Difference between revisions of "Obsolete Main Page 2"

Latest revision as of 15:48, 12 July 2017

Welcome to GrandCare Help

We've changed the look of our main help page. Check it out!

What's New?

New Features in the November Release

Introduction of Community Features:

Calendar Events, Photos, and PDF Flyers that can be added

for a whole community

Updated look and feel for Photo Albums
New photo uploader (non-Flash)
Improved synchronization between the Dashboard and the Care Menu
Expanded API capability

New Features in the August Release

Update/Bug Fix - Edits to Caregiver- and Communicator-level users are now immediately synched to the Care Menu caregivers
Update - Username (email) field for users is now editable
New - Users can now change password while logged in by clicking the "Manage My Info" button, then the "Actions" tab
New - Administrators can now transfer multiple systems between Servers, Distributors, or Groups
New - Administrators can now apply software updates from a system's "Actions" tab

Let's Get Started

Logging In
    ● Learn how Caregivers log in to the online care portal...
Dashboard Overview
    ● After you log in, then what? Learn what you can do on the Dashboard page...
Care Menu
    ● Learn what the Care Menu is, and how to do what you want to do...
Main Menu
    ● Learn what all the features on the Resident's Touchscreen can do...
Power Button
    ● Learn how to turn the system on and off correctly...

Help For Residents

This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.

Help For Residents

Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.

Help For Caregivers

Help for Professional Care Managers

This section is for those who users who are administrators for multiple systems or accounts.

Help For Professional Care Managers

Technical Help for Technicians and Installers

This section is for those who install the systems and peripheral devices, and who provide technical support.

Technical Help

GC-01-OUM-0001 Rev C

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 | style="color:#000; padding:2px 5px 5px;" | <div>[[File:LarryAndJane.jpg|left|Help for the Caregiver|link=Help_For_Caregivers]] Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.<br /><br />&nbsp;&nbsp;&nbsp;<strong><big>[[Help For Caregivers|Help For Caregivers]]</big></strong></div>
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+| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[New Help For Care Managers|Help for Professional Care Managers]]</big></strong></h2>
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+| style="color:#000; padding:2px 5px 5px;" | <div>[[File:HelpForCareManagers2.png|left|Help for Professional Care Managers|link=Help_For_Care_Managers]] This section is for those who users who are administrators for multiple systems or accounts.<br /><br />&nbsp;&nbsp;&nbsp;<strong><big>[[Help For Care Managers|Help For Professional Care Managers]]</big></strong></div>
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 | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Technical Help|Technical Help for Technicians and Installers]]</big></strong></h2>