Difference between revisions of "Steps for Setting Up a System"
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* Resident/Loved One/Care Receiver: Get name, address, phone, age, gender, level of education | * Resident/Loved One/Care Receiver: Get name, address, phone, age, gender, level of education | ||
* Family Caregivers: Get names, relationships, emails, Skype handles, phone numbers (home, work, cell) | * Family Caregivers: Get names, relationships, emails, Skype handles, phone numbers (home, work, cell) | ||
* Collect information for the setup: [[File:InstallationInformationCollection.pdf]]<br /> | * Collect information for the setup: [[File:InstallationInformationCollection.pdf]]<br /><br /> | ||
On the Installer's PC: | On the Installer's PC: | ||
Line 46: | Line 46: | ||
* [[Create an Account|Create an Account for the Resident]] | * [[Create an Account|Create an Account for the Resident]] | ||
* Assign the System to the Account | * Assign the System to the Account | ||
* [[Adding Users, Caregivers and Known Callers|Add Users]], and Assign them to the Account<br /> | * [[Adding Users, Caregivers and Known Callers|Add Users]], and Assign them to the Account<br /><br /> | ||
On the GrandCare System: | On the GrandCare System: | ||
Line 59: | Line 59: | ||
** [[X10 Antenna Installation|X10]] | ** [[X10 Antenna Installation|X10]] | ||
** [[Z-Stick Installation|Z-Wave Z-Stick]] | ** [[Z-Stick Installation|Z-Wave Z-Stick]] | ||
** [[Z-Troller Installation|Z-Wave Z-Troller]]<br /> | ** [[Z-Troller Installation|Z-Wave Z-Troller]]<br /><br /> | ||
On the Installer's PC: | |||
* [[Logging In|Login to GCManage]] | |||
* [[Loved Ones|Add the Loved One(s)/Residents]] | * [[Loved Ones|Add the Loved One(s)/Residents]] | ||
* [[Caregivers|Add | * [[Caregivers|Add all known Caregivers]] (additional caregivers may be added during the installation at the residence) | ||
* [[Known Callers|Add Known Callers]] ( | * [[Known Callers|Add Known Callers]] (especially Skype addresses)<br /><br /> | ||
* | On the Installer's PC and the GrandCare System: | ||
* Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons, Medication Dispensers) | |||
** [[Z-Wave Devices|Z-Wave Device Setup]] | ** [[Z-Wave Devices|Z-Wave Device Setup]] | ||
** | ** X10 Device Setup | ||
** [[Door Sensor Installation|Door Sensor Setup Tips]] | ** Inovonics Device Setup | ||
** Sensor Setup Tips: | |||
*** [[Door Sensor Installation|Door Sensor Setup Tips]]<br /> | |||
* Medical Device Setup | |||
* Medical Device Setup | |||
** [[Add a Blood Pressure Monitor|Blood Pressure Monitor Setup]] | ** [[Add a Blood Pressure Monitor|Blood Pressure Monitor Setup]] | ||
** [[Add a Glucometer|Glucometer Setup]] | ** [[Add a Glucometer|Glucometer Setup]] | ||
** [[Add a Pulse Oximeter|Pulse Oximeter Setup]] | ** [[Add a Pulse Oximeter|Pulse Oximeter Setup]] | ||
** [[Add a Weight Scale|Weight Scale Setup]] | ** [[Add a Weight Scale|Weight Scale Setup]] | ||
* Set Rules ( | |||
** [[Motion Sensors|Motion Sensors]] | * Set Rules (may also be added at the residence) | ||
** [[Motion Sensors|Motion Sensors]], [[Door Sensors|Door / Window Sensors]], [[Bed and Chair Sensors|Bed / Chair Sensors]] | |||
** [[Action Buttons|Action Buttons]] | ** [[Action Buttons|Action Buttons]] | ||
** [[Temperature|Temperature Sensors]] | ** [[Temperature|Temperature Sensors]] | ||
** [[Safe Path Lighting|Lamp Modules]] | ** [[Safe Path Lighting|Lamp Modules]] | ||
** [[Caller ID|Caller ID Modem]] | ** [[Caller ID|Caller ID Modem]] | ||
** [[Medication Dispensers|Medication Dispensers]] | ** [[Medication Dispensers|Medication Dispensers]]<br /> | ||
* Medication Management Setup (set up ahead or at residence) | * Medication Management Setup (set up ahead or at residence) | ||
** [[Medications|Add Medications]] | ** [[Medications|Add Medications]] |
Revision as of 16:27, 24 August 2012
Installation Time Estimates
Keep in Mind:
- Expect a great deal of variation from one client to the next
- Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework
Time Estimates:
- Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
- Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
- Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
Rule of Thumb: - Plus a few hours
- These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
- There are almost always some unique factors involved, so allot a few extra "just in case" hours
Installation Overview
- Set up installation date & primary caregiver training session
- Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
- Collect information for the setup: File:InstallationInformationCollection.pdf
- Bring up system in office
- Allow time for any updates to apply. (New systems may not have any updates. Systems that you have held in inventory for a period of time may have more.)
- Install the antennas
- Pre-set all sensors – make sure they're all reporting in
- Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
- Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
- Add Users (not more than 48 hours before, given time-sensitivity of activation links)
- Add Loved One(s) and Caregivers
- Install in the residence
- Give an emergency support number to your primary caregivers
- Set up 2-week follow-up with caregiver(s)
- Answer any questions
- Together assess information & set-up appropriate rules
- Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
- Revise rules as needed
Installation Steps
Pre-installation:
- Resident/Loved One/Care Receiver: Get name, address, phone, age, gender, level of education
- Family Caregivers: Get names, relationships, emails, Skype handles, phone numbers (home, work, cell)
- Collect information for the setup: File:InstallationInformationCollection.pdf
On the Installer's PC:
- Login to GCManage and access the System (The System ID is on a sticker on the back of the unit)
- Edit or verify the resident's Time Zone, and other date and time settings
- Edit or verify the resident's Weather City
- Edit Community Features
- Push the updated settings to the System
- Create an Account for the Resident
- Assign the System to the Account
- Add Users, and Assign them to the Account
On the GrandCare System:
- Turn on the GrandCare system
- Calibrate the screen
- Put the system on your office network
- Install Flash
- Configure Skype
- Attach and Configure Applicable Antennas
On the Installer's PC:
- Login to GCManage
- Add the Loved One(s)/Residents
- Add all known Caregivers (additional caregivers may be added during the installation at the residence)
- Add Known Callers (especially Skype addresses)
On the Installer's PC and the GrandCare System:
- Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons, Medication Dispensers)
- Z-Wave Device Setup
- X10 Device Setup
- Inovonics Device Setup
- Sensor Setup Tips:
- Medical Device Setup
- Set Rules (may also be added at the residence)
- Medication Management Setup (set up ahead or at residence)
- Add Pictures (set up ahead or at residence)
- Set Up Network (at the client's residence)
- Train resident and family
- Customize touchscreen Main Menu
- Customize Digital Slideshow
- Finalize System Settings