Difference between revisions of "Steps for Setting Up a System"
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Installation Steps</h3> | <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Installation Steps</h3> | ||
Pre-installation: | '''Pre-installation:''' | ||
* Resident/Loved One/Care Receiver: Get name, address, phone, age, gender, level of education | * Resident/Loved One/Care Receiver: Get name, address, phone, age, gender, level of education | ||
* Family Caregivers: Get names, relationships, emails, Skype handles, phone numbers (home, work, cell) | * Family Caregivers: Get names, relationships, emails, Skype handles, phone numbers (home, work, cell) | ||
* Collect information for the setup: [[File:InstallationInformationCollection.pdf]]<br /><br /> | * Collect information for the setup: [[File:InstallationInformationCollection.pdf]]<br /><br /> | ||
On the Installer's PC: | '''On the Installer's PC:''' | ||
* [[Logging In|Login to GCManage]] and access the System (The System ID is on a sticker on the back of the unit) | * [[Logging In|Login to GCManage]] and access the System (The System ID is on a sticker on the back of the unit) | ||
* Edit or verify the resident's [[Time Zone Setup|Time Zone]], and other date and time settings | * Edit or verify the resident's [[Time Zone Setup|Time Zone]], and other date and time settings | ||
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* [[Adding Users, Caregivers and Known Callers|Add Users]], and Assign them to the Account<br /><br /> | * [[Adding Users, Caregivers and Known Callers|Add Users]], and Assign them to the Account<br /><br /> | ||
On the GrandCare System: | '''On the GrandCare System:''' | ||
* Turn on the GrandCare system | * Turn on the GrandCare system | ||
* [[Calibrate_Touchscreen|Calibrate the screen]] | * [[Calibrate_Touchscreen|Calibrate the screen]] | ||
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** [[Z-Troller Installation|Z-Wave Z-Troller]]<br /><br /> | ** [[Z-Troller Installation|Z-Wave Z-Troller]]<br /><br /> | ||
On the Installer's PC: | '''On the Installer's PC:''' | ||
* [[Logging In|Login to GCManage]] | * [[Logging In|Login to GCManage]] | ||
* [[Loved Ones|Add the Loved One(s)/Residents]] | * [[Loved Ones|Add the Loved One(s)/Residents]] | ||
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* [[Known Callers|Add Known Callers]] (especially Skype addresses)<br /><br /> | * [[Known Callers|Add Known Callers]] (especially Skype addresses)<br /><br /> | ||
On the Installer's PC and the GrandCare System: | '''On the Installer's PC and the GrandCare System:''' | ||
* Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons, Medication Dispensers) | * Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons, Medication Dispensers) | ||
** [[Z-Wave Devices|Z-Wave Device Setup]] | ** [[Z-Wave Devices|Z-Wave Device Setup]] | ||
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** [[Medication Dispensers|Medication Dispensers]]<br /><br /> | ** [[Medication Dispensers|Medication Dispensers]]<br /><br /> | ||
* Medication Management Setup ( | * Medication Management Setup (may also be added at the residence) | ||
** [[Medications|Add Medications]] | ** [[Medications|Add Medications]] | ||
** [[Medication Schedules|Add Medication Schedule]] | ** [[Medication Schedules|Add Medication Schedule]] | ||
** [[Medication Reminders|Set Reminders]] | ** [[Medication Reminders|Set Reminders]]<br /><br /> | ||
* [[Adding Pictures|Add Pictures]] | |||
* [[System Settings|Finalize System Settings]]<br /><br /> | |||
* Customize HomeBase Touchscreen (may also be edited at the residence) | |||
* [[Adding Pictures|Add Pictures]] | |||
* [[Touchscreen Main Menu|Customize Touchscreen Main Menu]] | |||
* [[Digital Slide Show|Customize Digital Slideshow]]<br /><br /> | |||
'''At the Residence:''' | |||
* [[Network Setup|Set Up Network]] (at the client's residence) | * [[Network Setup|Set Up Network]] (at the client's residence) | ||
* Train resident and family | * Train resident and family | ||
Revision as of 16:33, 24 August 2012
Installation Time Estimates
Keep in Mind:
- Expect a great deal of variation from one client to the next
- Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework
Time Estimates:
- Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
- Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
- Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
Rule of Thumb: - Plus a few hours
- These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
- There are almost always some unique factors involved, so allot a few extra "just in case" hours
Installation Overview
- Set up installation date & primary caregiver training session
- Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
- Collect information for the setup: File:InstallationInformationCollection.pdf
- Bring up system in office
- Allow time for any updates to apply. (New systems may not have any updates. Systems that you have held in inventory for a period of time may have more.)
- Install the antennas
- Pre-set all sensors – make sure they're all reporting in
- Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
- Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
- Add Users (not more than 48 hours before, given time-sensitivity of activation links)
- Add Loved One(s) and Caregivers
- Install in the residence
- Give an emergency support number to your primary caregivers
- Set up 2-week follow-up with caregiver(s)
- Answer any questions
- Together assess information & set-up appropriate rules
- Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
- Revise rules as needed
Installation Steps
Pre-installation:
- Resident/Loved One/Care Receiver: Get name, address, phone, age, gender, level of education
- Family Caregivers: Get names, relationships, emails, Skype handles, phone numbers (home, work, cell)
- Collect information for the setup: File:InstallationInformationCollection.pdf
On the Installer's PC:
- Login to GCManage and access the System (The System ID is on a sticker on the back of the unit)
- Edit or verify the resident's Time Zone, and other date and time settings
- Edit or verify the resident's Weather City
- Edit Community Features
- Push the updated settings to the System
- Create an Account for the Resident
- Assign the System to the Account
- Add Users, and Assign them to the Account
On the GrandCare System:
- Turn on the GrandCare system
- Calibrate the screen
- Put the system on your office network
- Install Flash
- Configure Skype
- Attach and Configure Applicable Antennas
On the Installer's PC:
- Login to GCManage
- Add the Loved One(s)/Residents
- Add all known Caregivers (additional caregivers may be added during the installation at the residence)
- Add Known Callers (especially Skype addresses)
On the Installer's PC and the GrandCare System:
- Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons, Medication Dispensers)
- Z-Wave Device Setup
- X10 Device Setup
- Inovonics Device Setup
- Sensor Setup Tips:
- Medical Device Setup
- Set Rules (may also be added at the residence)
- Medication Management Setup (may also be added at the residence)
- Customize HomeBase Touchscreen (may also be edited at the residence)
- Add Pictures
- Customize Touchscreen Main Menu
- Customize Digital Slideshow
At the Residence:
- Set Up Network (at the client's residence)
- Train resident and family