Obsolete Help For Care Managers

This is the guide for administrators of multiple machines. It provides an overview of the different units of organization, and how to manage them.

Distributors Distributors are organizations that manage multiple Groups of accounts. Distributor Admin-level users can perform tasks on all the Accounts and all the Groups under the Distributor. Distributors Overview - Learn about the operations available for managing Distributors Distributor Info - View general information about the Distributor, such as the contact information, and a log of Distributor activity Distributor Groups - View and manage the list of Groups under the Distributor Distributor Systems - View and manage the list of Systems under the Distributor Distributor Actions - Access the controls for managing a Distributor Groups Groups are a business unit of accounts that are managed by a common administrator. Group-level users can perform tasks on all the accounts in the Group. Groups Overview - Learn about the operations available for managing Groups Group Info - View general information about the Group, such as contact information, and a log of Group activity Group Accounts - View and manage a list of Accounts in the Group Group Systems - View and manage the list of Systems in the Group Group Users - View and manage the Users related to this Group Group Actions - Access the controls for managing a Group

Communities Communities are collections of accounts that can share social content. Group-level users can create and manage Communities, and add, schedule, and remove Community content. Communities Overview - Learn about the operations available for managing Communities Community Calendar Events - Add Calendar Events for all the Accounts in a Community Community Flyers - Add PDF-formatted Flyers for all the Accounts in a Community Community Photos - Add Photos for all the Accounts in a Community Community Messages - Send messages to the screen of some or all Residents in a Community Users Most family and professional caregivers must be set up with User accounts in order to log in to the Online Care Portal, and to use the remote Caregiver features of the Resident's system. Users Overview - Learn about the operations available for managing Users User Info - View general information about the User, such as contact information, and a log of the User's activity User Roles - View the User's current role(s) User Roles defined User Roles and Privileges Chart User Actions - Access the controls for managing a User Users of different levels have different features available on the Dashboard when they log in. To see the Dashboard by user: Group-Level Users Account-Level Users Resident-Level Users

GC-01-OUM-0071 Rev A