Steps for Setting Up a System

Installation Time Estimates

Keep in Mind:

• Expect a great deal of variation from one client to the next
• Time estimates assume an ideal, problem-free installation with a well prepared and educated Service Provider, who has done his/her homework
  
  

Time Estimates:

• Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
• Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
• Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
  
  

Rule of Thumb: - Plus a few hours

• These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
• There are almost always some unique factors involved, so allot a few extra "just in case" hours
  
  

Installation Overview

• Set up installation date & primary caregiver training session
• Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
• Bring up system in office
  • Pre-set all sensors – make sure they're all reporting in
  • Add any initial rules - try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules
  • Add initial communications - important to load some pictures from caregivers before installation to make the system more appealing to the resident
  • Add Users (not more than 48 hours before, given time-sensitivity of activation links)
  • Add Loved One(s) and Caregivers
• Install in the residence
  • Give an emergency support number to your primary caregivers
• Set up 2-week follow-up with caregiver(s)
  • Answer any questions
  • Together assess information & set-up appropriate rules
• Follow up a few days after this
  • Are rules appropriate (too few/too many calls or emails?)
  • Revise rules as needed
    
    

Installation Steps

• Your distributor makes the System available to you in GCManage
• Locate the System ID Number on the computer
• Login to GCManage
• Edit the System settings (e.g. Time Zone, Community Features) then Push the updated settings
• Add the Account
• Add Users, and Assign them to the Account
• Assign the System to the Account
• Install Flash
• Configure Skype
• Add the Loved One(s)/Residents
• Add the Caregivers
• Add Known Callers
• Antenna Setup (if used)
  • Bluetooth
  • Inovonics
  • X10
  • Z-Wave
• ADL Sensor Setup (if used)
  • Motion Sensor Setup
  • Door Sensor Setup
  • Bed / Chair Sensor Setup
  • Alert Button Setup
  • Temperature Sensor Setup
  • Lamp Module Setup
  • Caller ID Modem Setup
  • Medication Dispenser Setup
• Medical Device Setup (if used)
  • Blood Pressure Monitor Setup
  • Glucometer Setup
  • Pulse Oximeter Setup
  • Weight Scale Setup
• Set Rules (if used)
  • Motion Sensors
  • Door / Window Sensors
  • Bed / Chair Sensors
  • Action Buttons
  • Temperature Sensors
  • Lamp Modules
  • Caller ID Modem
  • Medication Dispensers
• Medication Management Setup (Can be done in office, or at residence)
  • Add Medications
  • Add Medication Schedule
  • Set Reminders
• In the client's residence, set up network