Community Services

Overview

Community Services

As a GrandCare program manager, I want to create services that my community members can request on their touchscreen so my organization can be more efficient in handling requests. As a GrandCare program manager, I want the ability edit services so I can provide the most accurate services to my community members.

Creating a Community Service

• Log in to the Online Care Portal
• Navigate to or create a community
• Click on the Services tab of the community
• Enter the required fields
  • Service name: This is the name of the button that will display on residents touchscreens
  • Service description: Residents can read the description provided
  • Provider email: Services requests will go to the email provided
• Click the Save button

Editing Services

You can click on services to edit them. You can also enable and disable services by toggling checkbox next to a service.

Icons

Clicking the icon next to a service will display a file browser to allow you to upload a new image file. Uploads will automatically be cropped to the correct dimensions.