Difference between revisions of "Battery Reporting"

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__NOTOC__ [[File:BatteryReport2.png|right|frame|Battery Report - With one device that needs new batteries]]
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[[File:BatteryReport3.png|right|frame|Battery Report - With one device that doesn't report its battery levels to the system]]
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[[File:BatteryReport2.png|right|frame|Battery Report - With one device that needs new batteries]]<br />
[[File:BatteryReport1.png|right|frame|Battery Report - With devices that don't show their exact battery levels]]
 
<table>
 
<tr><td>[[File:BatteryIcon.png|left|Activity Monitoring]]</td>
 
<td>
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Overview</h3><br />
 
Like any wireless equipment, the system's activity and health devices need working batteries to run. There is an easy way for you to remotely check on the battery levels, from any Internet-connected computer - the Battery Report. Most of activity and digital health devices are designed to provide their current battery levels wirelessly. Your loved one's system listens for that data, and reports the battery levels on a Battery Report available on the Care Menu. You ''can'' and ''should'' check this battery report frequently, so that you know when to replace the batteries on your loved one's devices.</td></tr>
 
</table><br />
 
  
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">How to Run the Battery Report</h3>
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Most supported wireless devices are designed to report their battery levels to the system. You can check on the battery levels from any Internet-connected computer through the <u>[[Online Care Portal|Online Care Portal]]</u>. You should check this battery report often to know when device batteries need replacement.<br />
* [[Logging In|Log in to the Online Care Portal]]
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* Open the [[Care Menu|Care Menu]]
 
* Click the "Settings" button
 
* Click the "Devices" link
 
* Click the "Battery Report" button<br /><br />
 
  
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Understanding the Report</h3>
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==How to Run the Battery Report==
* If the batteries are dead, the status message displays in red, and shows how long it has been since the device has reported in to the system.
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:# Open the '''<u>[[Care Menu|Care Menu]]</u>''' from the <u>[[Online Care Portal|Online Care Portal]]</u>.
* Some devices provide their exact battery levels. When the batteries are good, those devices will have the status "OK" plus the battery's current level.
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:# Click the '''"Settings"''' button.
* Some devices don't provide their exact level. Those devices show "OK" when the batteries are still good, but no level.
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:# Click the '''"Devices"''' link.
* A few devices don't provide their battery levels at all. Those devices have a status of "Not checked."<br /><br />
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:# Click the '''"Battery Report"''' button.<br />
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:'''The Battery Report is automatically updated once daily. You can click the "Refresh" button to force the report to update.'''
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Refreshing the Report</h3>
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==Understanding the Report==
The Battery Report is automatically updated once daily. You can click the "Refresh" button to force the report to update immediately.
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:* If the batteries are dead, the status message displays in red, and shows how long it has been since the device has reported in to the system.
 
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:* Some devices provide their exact battery levels. When the batteries are good, those devices will have the status "OK" plus the battery's current level.
<small>[[Media:BatteryReport.pdf|PDF format]]</small><br />
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:* Some devices don't provide their exact level. Those devices only show "OK" when the batteries are still good.
<div style="text-align: right;"><small>00-01-OUM-0012 Rev A</small></div>
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:* A few devices don't provide their battery levels at all. Those devices have a status of "Not checked."
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<div style="text-align: right; margin:5px;">'''<small>GC-01-OUM-0012 Rev B</small><br />[[Media:BatteryReport.pdf|<i class="fa fa-file-pdf-o"></i> PDF Format]]'''</div>

Revision as of 15:35, 25 July 2014

Battery Report - With one device that needs new batteries

Most supported wireless devices are designed to report their battery levels to the system. You can check on the battery levels from any Internet-connected computer through the Online Care Portal. You should check this battery report often to know when device batteries need replacement.

How to Run the Battery Report

  1. Open the Care Menu from the Online Care Portal.
  2. Click the "Settings" button.
  3. Click the "Devices" link.
  4. Click the "Battery Report" button.


The Battery Report is automatically updated once daily. You can click the "Refresh" button to force the report to update.


Understanding the Report

  • If the batteries are dead, the status message displays in red, and shows how long it has been since the device has reported in to the system.
  • Some devices provide their exact battery levels. When the batteries are good, those devices will have the status "OK" plus the battery's current level.
  • Some devices don't provide their exact level. Those devices only show "OK" when the batteries are still good.
  • A few devices don't provide their battery levels at all. Those devices have a status of "Not checked."





GC-01-OUM-0012 Rev B
PDF Format