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• Preparing a System for a New Customer
  ...archive the old account. Proper backup and disabling the account ensures it's archived properly. # Navigate to the [[Account]] on the [[Care Portal]]
  422 bytes (65 words) - 21:07, 8 September 2017
• Online Care Portal
  ...iple_Accounts.png|right|400px|thumb|frame|The Dashboard of the Online Care Portal - for an Admin-Level User]] ...or communicating with the resident. Because the Care Portal is web-based, it can be used on any Internet-connected device, e.g. a PC, laptop, tablet or
  2 KB (312 words) - 15:18, 28 July 2017
• Group Check-in
  ...pressing it during a designated time range each day. Using the Online Care Portal, the community's care staff can see who has and has not checked in, and fol * Login to the [[Online Care Portal|Online Care Portal]]
  3 KB (477 words) - 16:10, 1 October 2018
• Care Notes
  ..._carenotes.png|400px|thumb|right|frame|Care Coordination Notes on the Care Portal]]<br /> :<big>'''From the Online Care Portal, Account Screen'''</big>
  2 KB (387 words) - 18:37, 12 September 2017
• Weather
  ...one to get current weather conditions and a 5-day forecast on the system. It's also easy for remote caregivers to check the weather for their loved ones # [[Logging In|Log in to the Online Care Portal]]
  2 KB (253 words) - 15:39, 19 September 2017
• Personal Nostalgia
  ...onalized nostalgia events. This is not only fun to see on the touchscreen, it may also help people with memory problems stay oriented. Just select your t # Log in to the [[Online Care Portal|Online Care Portal]]
  775 bytes (120 words) - 16:14, 5 January 2018
• Battery Reporting
  ...y Internet-connected computer through the [[Online Care Portal|Online Care Portal]]. You can also check the battery levels directly from the touchscreen. You ...w Touchscreen|Show Touchscreen]] from the [[Online Care Portal|Online Care Portal]].
  2 KB (234 words) - 16:41, 8 September 2017
• Community Messages
  ...e appears as a pop-up on the Residents' screens, and remains visible until it's acknowledged by the Resident. '''Note: You do not access Community Messag * Log in to the [[Online Care Portal]]
  1 KB (233 words) - 16:37, 20 December 2017
• Troubleshooting Tips
  # Is the outlet always active, or can it be turned on and off with a wall switch? (Not recommended. If this is the c # If nothing comes up, it seems like the computer crashed, we'll get another one out to you right awa
  2 KB (386 words) - 14:23, 11 September 2018
• Pulse Oximeter
  Caregivers can log onto the [[Online Care Portal]] to view [[Reports]] and to set up custom [[Wellness Notifications and Ack '''Once the reading has been taken, it will be sent to the system automatically, and a wellness reading acknowledg
  4 KB (563 words) - 22:01, 8 September 2017
• Glucometer
  Caregivers can log onto the [[Online Care Portal|Online Care Portal]] to view [[Reports|Health Reports]] and to set up custom [[Wellness Notifi ...the Touchscreen, or manually through the [[Online Care Portal|Online Care Portal]].<br />
  4 KB (675 words) - 20:23, 8 September 2017
• Mobile
  ...aregivers can now be even closer to their GrandCare touchscreen user. With it, you can: * Type a message on your iPhone and make it appear on the GrandCare touchscreen
  4 KB (640 words) - 20:01, 9 July 2019
• Ear Thermometer
  ...cate wirelessly with the system. Caregivers can log onto the [[Online Care Portal]] to view [[Reports|Health Reports]] and to set up custom [[Wellness Notifi Once the reading has been taken, it will be sent to the system automatically, and a wellness reading acknowledg
  3 KB (532 words) - 21:49, 30 July 2018
• Away Mode
  ...void a flurry of spurious alerts, you can put the system into “Away Mode.” It silences text, email and phone call alerts when the resident is away from h ...e is especially useful in communities which utilize [[Group Check-in]], as it excludes Away Mode accounts from the list of accounts who failed to check i
  1 KB (205 words) - 19:20, 11 July 2017
• Caregivers
  ::#Click Users in the Online Care Portal ...sent to the system, to identify the sender. Click on the picture to change it by uploading a photo from your computer.<br /><br />
  1 KB (234 words) - 17:26, 26 July 2017
• Safe Path Lighting
  ...into the lamp module, then plug the lamp module into an electrical outlet. It receives signals from the system. You can issue a direct command to turn th ...that the lamp module is plugged into a working electrical outlet, and that it is not an outlet that is operated by a switch. Plug a nightlight or lamp in
  4 KB (674 words) - 16:09, 31 August 2017
• Medications
  ...s to the system, so that the system can remind them when it's time to take it. You can [[Medication Rules|set rules]] to notify you or other caregivers b ..., it requires a [[Users - Getting Started|user account for the Online Care Portal]].<br /><br />
  5 KB (871 words) - 20:27, 1 October 2018
• Antenna Installation Tips
  ...ibutor (whichever email is on the account's distributor in the Online Care Portal) to let you know when there are problems with the configuration of the ante Is the row highlighted in green? Then it should be fine.<br />
  3 KB (453 words) - 16:08, 8 September 2017
• Wellness and Telehealth
  .... And it can alert caregivers if the readings have–or have not–been taken. It can also alert caregivers if the readings are problematic.</td></tr> ...using the [[Care Menu|Care Menu]], accessed through the [[Care Portal|Care Portal]]. They can [[Logging In|log in]], view data, access graphs and reports, an
  2 KB (361 words) - 16:11, 1 October 2018
• Music Programs
  It's easy for Residents to listen to streaming music, right from the touchscre # From [[Online Care Portal|Online Care Portal]], open the [[Care Menu]]
  3 KB (486 words) - 21:18, 21 July 2017

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