Difference between revisions of "Steps for Setting Up a System"
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<tr><td valign="top">[[File:SettingsIcon.png|left|Steps for Setting Up a System]]</td> | <tr><td valign="top">[[File:SettingsIcon.png|left|Steps for Setting Up a System]]</td> | ||
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===Installation Time Estimates=== | |||
'''Keep in Mind:''' | '''Keep in Mind:''' | ||
* Expect a great deal of variation from one client to the next | * Expect a great deal of variation from one client to the next | ||
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* There are almost always some unique factors involved, so allot a few extra "just in case" hours<br /><br /> | * There are almost always some unique factors involved, so allot a few extra "just in case" hours<br /><br /> | ||
===Installation Overview=== | |||
* Set up installation date & primary caregiver training session | * Set up installation date & primary caregiver training session | ||
* Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc. | * Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc. | ||
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** Add initial communications (Important to load some pictures from caregivers before installation to make the system more appealing to the resident) | ** Add initial communications (Important to load some pictures from caregivers before installation to make the system more appealing to the resident) | ||
** Add Users | ** Add Users | ||
** Add | ** Add Resident, Caregivers, and Known Callers | ||
* Install in the residence | * Install in the residence | ||
** Give an emergency support number to your primary caregivers | ** Give an emergency support number to your primary caregivers | ||
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** Revise rules as needed<br /><br /> | ** Revise rules as needed<br /><br /> | ||
===Installation Steps=== | |||
'''Pre-installation:''' | '''Pre-installation:''' | ||
* Resident | * Resident/Care Receiver: Get name, address, phone, age, gender | ||
* Family Caregivers: Get names, relationships, emails | * Family Caregivers: Get names, relationships, emails,phone numbers (home, work, cell) | ||
* Collect information for the setup: [[Media:InstallationInformationCollection.pdf]]<br /><br /> | * Collect information for the setup: [[Media:InstallationInformationCollection.pdf]]<br /><br /> | ||
'''On the Installer's PC:''' | '''On the Installer's PC:''' | ||
* [[Logging In|Login to the Online Care Portal]] and access the System (The System ID is on a sticker on the back of the unit) | * [[Logging In|Login to the Online Care Portal]] and access the System (The System ID is on a sticker on the back of the unit) | ||
* Edit or verify the resident's [[Time | * Edit or verify the resident's [[Date and Time Settings|Time Zone]], and other date and time settings | ||
* Edit or verify the resident's [[Weather#Setting_the_Weather_City|Weather City]] | * Edit or verify the resident's [[Weather#Setting_the_Weather_City|Weather City]] | ||
* Edit Community Features | * Edit Community Features | ||
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* Put the system on your [[Network Setup|office network]] | * Put the system on your [[Network Setup|office network]] | ||
* Attach and Configure Applicable Antennas | * Attach and Configure Applicable Antennas | ||
** [[Bluetooth Antenna | ** [[Bluetooth Antenna|Bluetooth]] | ||
** [[Inovonics Antenna | ** [[Inovonics Antenna Configuration|Inovonics]] | ||
** [[Z-Stick Configuration|Z-Wave Z-Stick]] | |||
** [[Z-Stick | ** [[Z-Troller Configuration|Z-Wave Z-Troller]]<br /><br /> | ||
** [[Z-Troller | |||
'''On the Installer's PC:''' | '''On the Installer's PC:''' | ||
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* Add the Resident | * Add the Resident | ||
* [[Caregivers|Add all known Caregivers]] (additional caregivers may be added during the installation at the residence) | * [[Caregivers|Add all known Caregivers]] (additional caregivers may be added during the installation at the residence) | ||
* [[ | * [[Phone People|Add Known Callers]] (especially Skype addresses)<br /><br /> | ||
'''On the Installer's PC and the Touchscreen System:''' | '''On the Installer's PC and the Touchscreen System:''' | ||
* Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons | * Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons) | ||
** [[Z-Wave Devices|Z-Wave Device Setup]] | ** [[Add Z-Wave Devices|Z-Wave Device Setup]] | ||
** Inovonics Device Setup | ** Inovonics Device Setup | ||
** Sensor Setup Tips: | ** Sensor Setup Tips: | ||
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** [[Glucometer|Glucometer Setup]] | ** [[Glucometer|Glucometer Setup]] | ||
** [[Pulse Oximeter|Pulse Oximeter Setup]] | ** [[Pulse Oximeter|Pulse Oximeter Setup]] | ||
** [[Weight Scale|Weight Scale Setup]]<br /><br /> | ** [[Weight Scale|Weight Scale Setup]] | ||
** [[Ear Thermometer|Ear Thermometer Setup]]<br /><br /> | |||
* Set Rules (may also be added at the residence) | * Set Rules (may also be added at the residence) | ||
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** [[Safe Path Lighting|Lamp Modules]] | ** [[Safe Path Lighting|Lamp Modules]] | ||
** [[Caller ID|Caller ID Modem]] | ** [[Caller ID|Caller ID Modem]] | ||
* Medication Management Setup (may also be added at the residence) | * Medication Management Setup (may also be added at the residence) | ||
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* Finish data entry (e.g. Caregivers, Known Callers, Medications, Pictures, etc.) | * Finish data entry (e.g. Caregivers, Known Callers, Medications, Pictures, etc.) | ||
* Train Resident and Family<br /><br /> | * Train Resident and Family<br /><br /> | ||
Latest revision as of 16:51, 18 September 2017
Installation Time EstimatesKeep in Mind:
|
Time Estimates:
- Assessment: 1 to 2 hours - Includes: interviewing family, determining potential rules, surveying the home/loved one, family orientation (how to check, add pictures, etc.)
- Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules
- Installation: 1 to 2 hours - Includes: Placing the system in the home along with sensors
Rule of Thumb: - Plus a few hours
- These are estimates assume no tech difficulty or extra assistance/help for family and caregiver
- There are almost always some unique factors involved, so allot a few extra "just in case" hours
Installation Overview
- Set up installation date & primary caregiver training session
- Set up a time to talk with primary caregiver about system capabilities and help set-up rules, add pictures, etc.
- Collect information for the setup
- Bring up system in office
- Allow time for any updates to apply. (New systems may not have any updates. Systems that you have held in inventory for a period of time may have more.)
- Install the antennas
- Pre-set and test all sensors
- Add any initial rules (Try to add as few as possible for 2 weeks – learn what's normal before setting most of the rules)
- Add initial communications (Important to load some pictures from caregivers before installation to make the system more appealing to the resident)
- Add Users
- Add Resident, Caregivers, and Known Callers
- Install in the residence
- Give an emergency support number to your primary caregivers
- Set up 2-week follow-up with caregiver(s)
- Answer any questions
- Together assess information & set-up appropriate rules
- Follow up a few days after this
- Are rules appropriate (too few/too many calls or emails?)
- Revise rules as needed
Installation Steps
Pre-installation:
- Resident/Care Receiver: Get name, address, phone, age, gender
- Family Caregivers: Get names, relationships, emails,phone numbers (home, work, cell)
- Collect information for the setup: Media:InstallationInformationCollection.pdf
On the Installer's PC:
- Login to the Online Care Portal and access the System (The System ID is on a sticker on the back of the unit)
- Edit or verify the resident's Time Zone, and other date and time settings
- Edit or verify the resident's Weather City
- Edit Community Features
- Push the updated settings to the System
- Create an Account for the Resident
- Assign the System to the Account
- Add Users, and Assign them to the Account
- Assign a Primary User to the Account
On the Touchscreen System:
- Turn on the system
- Calibrate the screen
- Put the system on your office network
- Attach and Configure Applicable Antennas
On the Installer's PC:
- Login to the Online Care Portal
- Add the Resident
- Add all known Caregivers (additional caregivers may be added during the installation at the residence)
- Add Known Callers (especially Skype addresses)
On the Installer's PC and the Touchscreen System:
- Activity Device Setup (Motion Sensors, Door Sensors, Bed Sensors, Caller ID Modems, Action Buttons)
- Z-Wave Device Setup
- Inovonics Device Setup
- Sensor Setup Tips:
- Medical Device Setup
- Set Rules (may also be added at the residence)
- Medication Management Setup (may also be added at the residence)
- Customize HomeBase Touchscreen (may also be edited at the residence)
- Add Pictures
- Customize Touchscreen Main Menu
- Customize Digital Slideshow
At the Residence:
- Set Up Network
- Set up System
- Antennas
- Add batteries
- Place sensors
- Finish data entry (e.g. Caregivers, Known Callers, Medications, Pictures, etc.)
- Train Resident and Family