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Consult Instructions For Use Welcome to GrandCare Help

What's New?

Add both Events and To-Do items

New Features in the June Release

New Features in the December Release

  • New - Context-sensitive Help on the Touchscreen
  • New - Setup Wizard to walk users through initial setup of a new system
  • Updated - Adding calendar events from the Touchscreen
  • Updated - Branding capabilities improved for simpler product segmentation
  • Updated - Prevent Wandering motion rule from being set up on fewer than 3 motion sensors

Let's Get Started

Help For Residents

Help for the Resident
This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.

   Help For Residents

Help For Caregivers

Help for the Caregiver
Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.

   Help For Caregivers

Help for Professional Care Managers

Help for Professional Care Managers
This section is for those who users who are administrators for multiple systems or accounts.

   Help For Professional Care Managers

Technical Help for Technicians and Installers

Help for Technicians and Installers
This section is for those who install the systems and peripheral devices, and who provide technical support.

   Technical Help
GC-01-OUM-0001 Rev E - Download PDF