Difference between revisions of "Obsolete Users - Old"

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=== Overview ===
__NOTOC__ [[File:Caregiver.png|right|Caregiver]]
Before people can start to use your loved one’s GrandCare system, to add photos or messages, to have video chats, or to see activity and receive alerts, they need to be set up. There are a few steps to the setup.
__NOTOC__
* People need to be set up as ''users'' on GCManage, so that they can login.
<table>
* They need to be set up as ''Caregivers'' in order to receive alerts and to use the letters, messages, and care coordination notes features.  
<tr><td valign="top">[[File:PeopleIcon.png|left|Users - Getting Started]]</td>
* They need to be set up as ''Known Callers'' in order to have video chats with your loved one, and to appear in the Known Callers list for the Caller ID feature.<br /><br />
<td>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Users and Phone People</h3><br />
Before people can start to use the Resident’s system, to add [[Adding Pictures|pictures]] or [[messages]], have [[video Chat|Video Chats]], or to see activity and receive alerts, they need to be set up.</td></tr>
</table>
:*In order to [[Logging In|log in]] to the [[Online Care Portal]], and to use the remote [[Care Menu|Caregiver features]] of the Resident's system, a person must have a User Account. The system installer should have set up at least one user for the system, and assigned that person to be the [[User Roles and Privileges|Account Admin]]. This User has sufficient security permissions to add additional Users. (See instructions for <u>[[Users|adding new users]]</u>.)<br /><br />
:*In order to [[video Chat|Video Chat]] with the Resident, and to appear in the [[Caller ID|Known Callers List]] for the [[Caller ID]] feature, a person must be set up as a [[Phone People|Phone Person]]. (See instructions for <u>[[Phone People|adding Phone People]]</u>.)<br /><br />


=== Users ===
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Caregivers</h3>
In order to log in to GCManage, to use the remote Caregiver features of your loved one's system you need a user account.  Your installer should have set up at least one user for you, and assigned that person to be the Primary User for the account.  The Primary User has sufficient security permissions to add additional users.
Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the [[Door Sensors|door opens in the middle of the night]], or a text if [[Medications|medications]] haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send [[Messages]] or [[Letters]] on the system. When a [[Users|User]] is created, that person is automatically set up as a [[Caregivers|Caregiver]] at the same time. Occasionally a person will receive rule alerts, but ''not'' be permitted to log in to the [[Online Care Portal|Care Portal]]. In that rare case, a person is only set up as a Caregiver. (See the instructions for <u>[[Caregivers|adding Caregivers]]</u>.)<br /><br />


To add users, the Primary User should:
<small>[[Media:AddingUsers.pdf|PDF format]]</small><br />
* [[Help: Logging In|Log in to GCManage]]
<div style="text-align: right;"><small>GC-01-OUM-0015 Rev D</small></div>
* Click on the "Users" link near the top of the screen
* Click the "Add New User" link
* Enter the user's information. It's recommended, but not required, to use the person's email address as the username.<br />
 
'''User Level and Access Level'''<br />
There are two choices for User Level:  
* como User is appropriate for most users
* Primary Como User is only for users who need the ability to add new users
<br />
There are three choices for Access Level:
* como User is appropriate for most users
* Primary Como User is only for users who need the ability to add new users
 
 
 
:Indented line
 
=== Setting Up Users and Caregivers - How To Video ===
<mediaplayer>File:UsersAndCaregivers.mp4</mediaplayer>
(May take a few moments to load before starting)

Latest revision as of 21:55, 21 July 2017

Caregiver
Users - Getting Started

Users and Phone People


Before people can start to use the Resident’s system, to add pictures or messages, have Video Chats, or to see activity and receive alerts, they need to be set up.

Caregivers

Users and Caregivers are often one and the same. The primary purpose of Caregivers is to receive alerts from the system, for example a phone call if the door opens in the middle of the night, or a text if medications haven't been accessed at the proper time. People also need to be set up as Caregivers if they are going to send Messages or Letters on the system. When a User is created, that person is automatically set up as a Caregiver at the same time. Occasionally a person will receive rule alerts, but not be permitted to log in to the Care Portal. In that rare case, a person is only set up as a Caregiver. (See the instructions for adding Caregivers.)

PDF format

GC-01-OUM-0015 Rev D
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