Difference between revisions of "Technical Guide"
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<tr><td valign="top">[[File:TroubleshootingIcon90.jpg|left|Technical Guide]]</td> | <tr><td valign="top">[[File:TroubleshootingIcon90.jpg|left|Technical Guide]]</td> | ||
<td> | <td> | ||
This technical guide is intended for the people who sell, set up, and service systems and sites.</td></tr> | |||
</table><br /> | </table><br /> | ||
== | ==General Setup== | ||
[[ | :[[Steps for Setting Up a System]] | ||
:[[Tools to Bring to an Installation]] | |||
:[[Online Care Portal]] | |||
:: | :[[Touchscreen PINs]] | ||
:[[Network Setup]] | |||
: | :[[Calibrate Touchscreen|Touchscreen Calibration]] | ||
:[[Weather|Weather City Settings]] | |||
: | :[[Date and Time Settings]] | ||
:[[System Settings|Additional System Settings]] | |||
==User Management== | |||
:[[Users]] | |||
:[[User Roles and Privileges]] | |||
:[[Roles and Privileges Chart]] | |||
:[[Resident-Level Users]] | |||
:[[Group-Level Users]] | |||
:[[Account-Level Users]] | |||
== | ==Wellness Devices== | ||
:[[Wellness Devices]] | |||
:[[Bluetooth Antenna]] | |||
:[[Blood Pressure Monitor]] | |||
:[[Glucometer]] | |||
:[[Pulse Oximeter]] | |||
:[[Weight Scale]] | |||
:[[Ear Thermometer]] | |||
==ADL Sensors== | |||
:[[Inovonics Antenna Configuration]] | |||
:[[Add Inovonics Devices|Inovonics Devices]] | |||
:[[Z-Stick Configuration]] | |||
:[[Add Z-Wave Devices|Z-Wave Devices]] | |||
:[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]] | |||
:[[Pressure Mat Setup|Pressure Mat Setup]] | |||
:[[Door Sensor Installation]] | |||
:[[Battery Tips for Sensors]] | |||
==Troubleshooting== | |||
:[[Troubleshooting Tips]] | |||
:[[Battery Report]] | |||
:[[Turning Off the System]] | |||
:[[Safety Guidelines and Precautions]] | |||
==Requesting Help== | |||
:[[Internal Create a New RT Ticket]] | |||
:[[Add Correspondence to an RT Ticket]] | |||
:[[Internal Search RT by System ID]] |
Latest revision as of 19:24, 21 July 2017
This technical guide is intended for the people who sell, set up, and service systems and sites. |
General Setup
- Steps for Setting Up a System
- Tools to Bring to an Installation
- Online Care Portal
- Touchscreen PINs
- Network Setup
- Touchscreen Calibration
- Weather City Settings
- Date and Time Settings
- Additional System Settings
User Management
- Users
- User Roles and Privileges
- Roles and Privileges Chart
- Resident-Level Users
- Group-Level Users
- Account-Level Users
Wellness Devices
- Wellness Devices
- Bluetooth Antenna
- Blood Pressure Monitor
- Glucometer
- Pulse Oximeter
- Weight Scale
- Ear Thermometer
ADL Sensors
- Inovonics Antenna Configuration
- Inovonics Devices
- Z-Stick Configuration
- Z-Wave Devices
- Z-Wave Lamp Module Repeaters
- Pressure Mat Setup
- Door Sensor Installation
- Battery Tips for Sensors