Difference between revisions of "Technical Guide"
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:[[Steps for Setting Up a System]] | :[[Steps for Setting Up a System]] | ||
:[[Tools to Bring to an Installation]] | :[[Tools to Bring to an Installation]] | ||
:[[Preparing a System for a New Customer]] | |||
:[[Online Care Portal Overview]] | :[[Online Care Portal Overview]] | ||
:[[Touchscreen PINs]] | :[[Touchscreen PINs]] | ||
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==Troubleshooting== | ==Troubleshooting== | ||
:[[Troubleshooting Tips]] | :[[Troubleshooting Tips]] | ||
:[[Antenna Installation Tips]] | |||
:[[Battery Report]] | :[[Battery Report]] | ||
:[[Turning Off the System]] | :[[Turning Off the System]] | ||
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:[[Add Correspondence to an RT Ticket]] | :[[Add Correspondence to an RT Ticket]] | ||
:[[Search RT by System ID]] | :[[Search RT by System ID]] | ||
:[[Contact GrandCare]] | |||
Revision as of 19:12, 7 June 2017
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This technical guide is intended for the people who sell, set up, and service systems and sites. |
General Setup
- Steps for Setting Up a System
- Tools to Bring to an Installation
- Preparing a System for a New Customer
- Online Care Portal Overview
- Touchscreen PINs
- Network Setup
- Touchscreen Calibration
- Flash Setup
- Set Weather City
- Date and Time Settings
- Additional System Settings
User Management
- Users
- User Roles and Privileges
- Roles and Privileges Chart
- Resident-Level Users
- Group-Level Users
- Account-Level Users
Wellness Devices
- Wellness Devices
- Bluetooth Antenna
- Blood Pressure Monitor
- Glucometer
- Pulse Oximeter
- Add a Weight Scale
- Ear Thermometer
ADL Sensors
- Activity Monitoring
- Inovonics Antenna Installation
- Add Inovonics Devices
- Pressure Mat Setup
- Door Sensor Installation
- Battery Tips for Sensors
- Z-Stick Configuration
- Add Z-Wave Devices
- Z-Wave Lamp Module Repeaters
Troubleshooting
- Troubleshooting Tips
- Antenna Installation Tips
- Battery Report
- Turning Off the System
- Safety Guidelines and Precautions