Difference between revisions of "Obsolete Technical Help"

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| style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]]Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the [[Care Menu|Care Menu]], family and health care providers can [[Logging In|log in]], view data, and set up rules.
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]]Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the [[Care Menu|Care Menu]], family and health care providers can [[Logging In|log in]], view data, and set up rules.
:* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
:* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
:* [[Blood Pressure Monitor|Blood Pressure Monitor]]
:* [[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
:* [[Glucometer|Glucometer]]
:* [[Add Inovonics Devices|Add Inovonics Devices]]
:* [[Pulse Oximeter|Pulse Oximeter]]
:* [[Z-Stick Configuration|Z-Stick Configuration]]
:* [[Weight Scale|Weight Scale]]
:* [[Add Z-Wave Devices|Add Z-Wave Devices]]
:* [[Health Reports|Health Reports]]
:* [[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
:* [[Battery Report|Battery Report]]
:* [[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
:* [[Battery Tips for Sensors|Battery Tips for Sensors]]
</div>
</div>
|-
|-
<!--    HEALTH DEVICES    -->
<!--    HEALTH DEVICES    -->
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>


:[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
:[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
:[[Z-Stick Configuration|Z-Stick Configuration]]
:[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br />


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3>
:[[Add Inovonics Devices|Add Inovonics Devices]]
:[[Add X10 Devices|Add X10 Devices]]
:[[Add Z-Wave Devices|Add Z-Wave Devices]]
:[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
:[[Door Sensor Installation|Door Sensor Installation Tips]]
:[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
:[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br />




Revision as of 20:17, 13 August 2013

Technical Help
Instructions for technicians and installers responsible for setting up and troubleshooting systems.

Setting Up the System

Activity Monitoring
Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the Care Menu, caregivers can log in to assess activity levels, pin-point specific problems, and determine alert rules.

Troubleshooting

Communication and Social Features
You can send personal photos, videos, messages, emails, and set up appointment reminders for your loved one, or setup a Facebook feed with specified photo albums. One-button video chat (utilizing Skype) lets you easily connect the generations. Your loved one receives these communications on the touchscreen system.

Users

Entertainment
Your loved one's system has many entertainment features, most of which don't require any setup by Caregivers.

Adding ADL Devices

Health Monitoring
Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the Care Menu, family and health care providers can log in, view data, and set up rules.

Adding Health Devices

Medication Reminders
The system can prompt your loved one when it is time take medications, with instructions and a picture of the exact medication to be taken, and can contact you or your loved one if medications haven't been accessed.


Online Care Portal


Online Care Portal Overview
Account-Level Users
Resident-Level Users

Getting Started


Safety Precautions
Packaging and Disposal
Cleaning Instructions

System Setup


Network Setup
Calibrate the Touchscreen
Flash Setup
Skype Setup
Date and Time Settings
Set Weather City

Antenna Setup



Troubleshooting

Skype on Android Devices


Request Tracker

Search by System ID
Create a New Ticket
Add Correspondence to an RT Ticket


GC-01-OUM-0051 Rev A
Retrieved from "https://help.grandcare.com/index.php?title=Obsolete_Technical_Help&oldid=4515"