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Account Information
[[File:AccountInfo.png|right|frame|Example of Account Information Details]] ===Account Information===

521 bytes (73 words) - 15:07, 21 July 2017
Manage Account
...count. From the [[View Account|Account Details]] screen, click the "Manage Account" button to access this screen. [[File:ManageAccountScreenWithInfoArrow.png|left|frame|Manage Account - Info Tab]]

894 bytes (119 words) - 15:21, 20 July 2017
Account-Level Users
...roles at the Account Level: ''Account Admin'', ''Account Caregiver'', or ''Account Communicator''. The content on the screen will vary a little, depending on ====Account Admin====

4 KB (563 words) - 15:30, 17 August 2017

Page text matches

Account Information
[[File:AccountInfo.png|right|frame|Example of Account Information Details]] ===Account Information===

521 bytes (73 words) - 15:07, 21 July 2017
Preparing a System for a New Customer
== Archive the old account == ...r is to properly archive the old account. Proper backup and disabling the account ensures it's archived properly.

422 bytes (65 words) - 21:07, 8 September 2017
Dashboard Overview
[[File:AccountAdminDashboard.png|right|frame|Dashboard Screen - What an Account Admin-level User Sees]] ...one account. For most users, the first thing you will do is to click that Account Button. On the right is a list of all the high-level features to which you

2 KB (280 words) - 16:52, 19 July 2017
Manage Account
...count. From the [[View Account|Account Details]] screen, click the "Manage Account" button to access this screen. [[File:ManageAccountScreenWithInfoArrow.png|left|frame|Manage Account - Info Tab]]

894 bytes (119 words) - 15:21, 20 July 2017
View Accounts
[[File:Accounts_Page.png|400px|thumb|right|frame|Account Details Screen]] ===Summary Account Information===

2 KB (281 words) - 15:15, 28 July 2017
Group Accounts
===Account Functions for Groups=== * '''Search''' - To search for a particular Account, enter a full or partial Account name into the textbox, and then click the "Refresh" button or press the [En

1 KB (171 words) - 20:24, 8 September 2017
Search Accounts
[[File:Multiple_Accounts.png|400px|thumb|right|frame|An Account-level user assigned to multiple accounts]] [[File:Accounts_Search.png|400px|thumb|right|frame|A shorter account list, after performing a search on "smith"]]

739 bytes (126 words) - 15:18, 28 July 2017
Account-Level Users
...roles at the Account Level: ''Account Admin'', ''Account Caregiver'', or ''Account Communicator''. The content on the screen will vary a little, depending on ====Account Admin====

4 KB (563 words) - 15:30, 17 August 2017
Distributor Groups
===Account Functions for Groups=== * '''Search''' - To search for a particular Account, enter a full or partial Group name or location into the textbox, and then

930 bytes (150 words) - 18:58, 19 July 2017
Open Care Menu
...t_Highlighted.png|400px|thumb|right|frame|On the Dashboard Page, Click the Account of the Resident who's care menu you wish to access]] [[File:Open_Care_Menu.png|400px|thumb|right|frame|On the Account Details Page, Click the Open Care Menu Button]]

780 bytes (135 words) - 15:44, 31 July 2017
Show Touchscreen
...e_Highlighted.png|400px|thumb|right|frame|On the Dashboard Page, Click the Account Button]] [[File:Show_touchscreen_highlighted.png|400px|thumb|right|frame|On the Account Details Page, Click the Show Touchscreen Button]]

965 bytes (157 words) - 17:36, 25 August 2017
Group Actions
...Group. You will be prompted for the information necessary to create a new Account, and to add it to the Group. :: You can transfer an Account to this Group from a different Group through "Manage Accounts" operations.

1 KB (236 words) - 21:24, 19 July 2017
Caregivers
...This happens automatically, in most cases, when a person is given a user account. (See the instructions for [[Users|adding new users]]). </td></tr> ::*Account Admin

1 KB (234 words) - 17:26, 26 July 2017
Logging In
:<big>'''First Time Users: Account Activation'''</big> :# Before logging in the first time, you will need to activate your User Account.

2 KB (336 words) - 17:27, 25 August 2017
User Roles and Privileges
...n be assigned more than one role, depending on the relationship to a given account. The roles are defined below. You can also view the [[Roles and Privileg ...ents on the Account. Can also add and edit Residents and Caregivers on the Account.

3 KB (527 words) - 20:26, 18 September 2017
Online Care Portal
:*[[Account-Level Users|Account-Level Users - what they can do]] Each system has its own account displayed on the Online Care Portal. Each account is accessed separately making it easy for Caregivers to manage multiple sys

2 KB (312 words) - 15:18, 28 July 2017
Care Portal
When you log in, you will see the Account Summary or Dashboard page. This gives you access to administrative features ...e Menu|Care Menu]] for a particular account's touchscreen is found on that account's summary page. The Care Menu lets caregivers access, configuring, and inte

2 KB (248 words) - 17:36, 11 July 2017
Away Mode
* Select the Account When Away Mode is set, on the Dashboard, the "Away Status" appears on the Account.

1 KB (205 words) - 19:20, 11 July 2017
Users
...al|Online Care Portal]]. The [[User Roles|User Role]] assigned to a user's account determines the features and capabilities available to that user, so screens :Account Admin

5 KB (896 words) - 20:28, 18 September 2017
Weather
# Go to the system's [[Account | View Accounts]] # Once at the account page, click the "Details" tab at the top of the page

2 KB (253 words) - 15:39, 19 September 2017
Group Users
* Account Admin, Account Caregiver, or Account Communicator for one or more Accounts in the Group; ...sident Caregiver, or Resident Communicator for one or more Residents of an Account in the Group. 

2 KB (349 words) - 20:26, 8 September 2017
System Status
...counts_Page.png|400px|thumb|right|frame|Click the System Status tab on the Account Details Page]] ...fications of the Down status are sent to the addresses associated with the account's distributor and group, as well as the global admin for the server. A foll

2 KB (342 words) - 15:16, 28 July 2017
Antenna Installation Tips
...messages are sent to the account's distributor (whichever email is on the account's distributor in the Online Care Portal) to let you know when there are pro

3 KB (453 words) - 16:08, 8 September 2017
Facebook Photo Feed
[[File:GrandCareFacebookFeed-CurrentFacebookUser.png|right|frame|Connect the account]] ...so possible to send selected photo albums to the system from your Facebook account. Each Caregiver who wants to send Facebook photo will follow these steps. T

2 KB (348 words) - 15:24, 26 July 2017
Obsolete Skype Setup
...c; text-align:left; color:#000; padding:0.2em 0.4em;">Creating a New Skype Account</h3> You may create a new Skype account for your touchscreen from any computer by going to www.skype.com and follow

3 KB (471 words) - 19:05, 12 July 2017
Internal GCManage API
* accountName: Long name for the account * systemId: ID of associated hardware for the account

3 KB (508 words) - 16:49, 10 July 2017
Group-Level Users
...add and edit [[Loved Ones|Residents]] and [[Caregivers|Caregivers]] on the Account * Can [[Users - Getting Started|add new users]] for any Account in the Group

6 KB (940 words) - 20:23, 8 September 2017
Users - Getting Started
...the system, and assigned that person to be the [[User Roles and Privileges|Account Admin]]. This User has sufficient security permissions to add additional Us ...' automatically set up as Caregivers, and must be set up manually on every account for which they are to receive alerts. 

2 KB (420 words) - 20:57, 18 September 2017
Mobile
...ged in the Care Menu under Photos, but rather in the Caregiving tab on the account page. ...caregiver with access to only one GrandCare touchscreen, you will see the Account Screen for that system. (See image on the right.) If you are a professional

4 KB (640 words) - 20:01, 9 July 2019
Video Calling
:# Select the appropriate Account. :# Select the appropriate Account.

2 KB (398 words) - 14:11, 11 September 2018
User Roles
...cking the user's role will take you to the Manage Accounts screen for that Account.

1 KB (224 words) - 20:03, 18 September 2017
Editing a User
...e new [[User Roles|role]], then pick the corresponding Distributor, Group, Account, or Resident, depending on the type of role you pick. ...the user has forgotten a password, or has never activated his or her user account. You may add additional wording to the message if you want.

1 KB (243 words) - 21:16, 30 November 2018
Communities
...You can add entire [[Groups|groups]] to a Community, which will add every Account in the group to the Community. ...me a new account is added to a [[Groups|group]] that's in a Community, the account is automatically made a part of the Community.

4 KB (693 words) - 21:48, 15 March 2019
Activity Reminders
...eminders are created in the Care Portal from the Caregiver Tab view of the account. They appear on the touchscreen according to the schedule they are given wh # Log in and select the appropriate account

2 KB (303 words) - 15:31, 30 July 2018
Obsolete Users - Old
...the system, and assigned that person to be the [[User Roles and Privileges|Account Admin]]. This User has sufficient security permissions to add additional Us

2 KB (389 words) - 21:55, 21 July 2017
Groups
...usiness unit of accounts that are managed by a common administrator. Every account is required to be a member of one group, but only one group. A group might ...rivileges|Group Caregivers]] can perform caregiver-level functions for any Account or Resident in the Group.

3 KB (571 words) - 15:43, 24 September 2018
Group Info
...access to information about the [[Groups|Group]], such as the distributor, account and system statuses of all the accounts and systems in the group, and infor

828 bytes (129 words) - 20:25, 8 September 2017
Care Notes
:<big>'''From the Online Care Portal, Account Screen'''</big> :# Click on the system account to open it.

2 KB (387 words) - 18:37, 12 September 2017
Obsolete Help For Caregivers Old
  [[Account-Level Users|Account-Level Users]] -->

5 KB (611 words) - 19:24, 12 July 2017
Internal GCManage Changelog
|1965 || major || Web Interface || Add New Account for Account Admin not behaving properly |1999 || major || Web Interface || When creating account, get sent to the EULA page for assigning a Care Giver

9 KB (1,293 words) - 16:53, 10 July 2017
Obsolete Technical Help Old
:[[Account-Level Users|Account-Level Users]]

4 KB (505 words) - 21:29, 21 July 2017
Steps for Setting Up a System
* Pre-install: 1 to 2 hours - Includes GC Manage set up (account, users, caregivers), setting up sensors & initial rules * Create an Account for the Resident

5 KB (773 words) - 16:51, 18 September 2017
Digital Slide Show
...he [[Adding Photos|Photos]] module from the [[Care Menu|Care Menu]] or the account dashboard ...he [[Adding Photos|Photos]] module from the [[Care Menu|Care Menu]] or the account dashboard

4 KB (574 words) - 20:35, 9 August 2017
Internal Creating a Bootable GCLinux Loading Stick
# Make sure system is assigned to an account on GCManage and wait for Como installation to finish.

1 KB (228 words) - 17:16, 10 July 2017
Distributor Systems
...o search for a particular System, enter a full or partial System number or Account name into the textbox, and then click the "Refresh" button or press the [En

1 KB (223 words) - 19:01, 19 July 2017
Group Systems
...o search for a particular System, enter a full or partial System number or Account name into the textbox, and then click the "Refresh" button or press the [En

1 KB (224 words) - 20:25, 8 September 2017
Obsolete Help For Care Managers
:* [[Account-Level Users|Account-Level Users]]

7 KB (937 words) - 19:23, 12 July 2017
Technical Guide
:[[Account-Level Users]]

1 KB (185 words) - 19:24, 21 July 2017
Video Call Button
...sy to do. Anyone who wants to video chat with you needs to be added to the account by its caregivers/administrators. The touchscreen user can only call author

2 KB (308 words) - 20:03, 12 December 2017
Adding Photos
To share selected photo albums from your Facebook account, see the [[Facebook Photo Feed|Facebook Photo Feed help page]]. 

3 KB (420 words) - 18:54, 30 November 2018

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