Difference between revisions of "Obsolete Technical Help"

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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[System Setup - Getting Started|Setting Up the System]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[System Setup - Getting Started|Setting Up the System]]</big></strong></h2>
|-
|-
| style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]Filler text about system setup<br />
| style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]
:* [[System Setup - Getting Started|System Setup - Getting Started]]
:* [[System Setup - Getting Started|System Setup - Getting Started]]
:* [[Steps for Setting Up a System|Steps for Setting Up a System]]
:* [[Steps for Setting Up a System|Steps for Setting Up a System]]
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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Activity Sensors - Getting Started|Adding ADL Devices]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Activity Sensors - Getting Started|Adding ADL Devices]]</big></strong></h2>
|-
|-
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]] Filler text about ADL devices<br />
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]]
:* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
:* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
:<span style="font-weight:bold; font-style:italic;">Inovonics</span><br />
:<span style="font-weight:bold; font-style:italic;">Inovonics</span><br />
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| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
|-
|-
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:WellnessIcon.png|right|Medication Reminders]] Filler text about health devices<br />
| style="color:#000; padding:2px 5px 5px;" | <div>[[File:WellnessIcon.png|right|Medication Reminders]]
:* [[Health Devices - Getting Started|Health Devices - Getting Started]]
:* [[Health Devices - Getting Started|Health Devices - Getting Started]]
:* [[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
:* [[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]

Revision as of 20:28, 20 August 2013

Technical Help
This is the technical guide, intended for technicians and installers who are responsible for setting up and troubleshooting systems for clients. It provides an overview to to the entire setup process, and includes steps for setting up user and account information, as well as specific steps for pairing particular peripherals with a system.

Setting Up the System

Troubleshooting

Users

Adding ADL Devices

Adding Health Devices

Safety Precautions and Instructions


Online Care Portal


Online Care Portal Overview
Account-Level Users
Resident-Level Users


System Setup





Troubleshooting

Request Tracker

Search by System ID
Create a New Ticket
Add Correspondence to an RT Ticket


GC-01-OUM-0051 Rev A