Difference between revisions of "Obsolete Technical Help"

Revision as of 20:56, 6 August 2013

@@ Line 1: / Line 1: @@
-__NOTOC__
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br />
-<!--     BANNER ACROSS TOP OF PAGE     -->
+:[[Online Care Portal Overview|Online Care Portal Overview]]
-{| style="width:100%; background:#EFF5FF; margin:1.2em 0 6px 0; border:1px solid #cedff2;"
+:[[Account-Level Users|Account-Level Users]]
-| style="width:61%; color:#000;" |
+:[[Resident-Level Users|Resident-Level Users]]<br /><br />
-<!--     WELCOME TO GRANDCARE HELP     -->
-{| style="width:280px; border:none; background:none;"
-| style="width:280px; text-align:left; white-space:nowrap; color:#000;" |
-<div style="font-size:222%; border:none; margin:0; padding:.1em; color:#000;">
-[[File:ConsultInstructionsForUseIcon.png|Consult Instructions For Use]] <strong>Welcome to GrandCare Help</strong><br />
-&nbsp;&nbsp;&nbsp;[[File:newLook.png|Check out our new look]]<span style="font-size:50%;"> We've changed the look of our main help page. Check it out!</span></div>
-|}
-|}
-<!--     WHAT'S NEW SECTION     -->
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br />
-{| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;"
+:[[Steps for Setting Up a System|Steps for Setting Up a System]]
-<!--     New Features in Como 4.4.0     -->
+:[[Tools to Bring to an Installation|Tools to Bring to an Installation]]
-| style="width:55%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top; color:#000;" |
+:[[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
-{| style="width:100%; vertical-align:top; background:#EFF5FF;"
+:[[Safety Precautions|Safety Precautions]]
-| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>What's New?</big></strong></h2>
+:[[Packaging and Disposal|Packaging and Disposal]]
-|-
+:[[Cleaning Instructions|Cleaning Instructions]]<br /><br />
-| style="color:#000;" | <div style="padding:2px 5px">[[File:Sidebar.png|right|New touchscreen buttons|link=Notifications]]<strong><em>New Features in the Latest Release</em></strong><br />
-* New - [[Notifications|Notifications]] indicator for new letters on the touchscreen ([[Notifications|Learn more...]])
-* Bigger sidebar buttons on the Touchscreen (see picture)
-* Updates to [[Medication Reminders|Medication Reminders]]:
-:* [[Medication Reminders|Reminders]] can now be accompanied by a selected tone ([[Medication Reminders|Learn more...]])
-:* Medication compliance history ([[Medication Compliance|Learn more...]])
-* Update to [[Video Chat Button|Skype]]:
-:* Now communicates with Android devices
-* A New Look for [[Brain Exercises|Trivia]]:
-:* Larger text and color-coordinated subjects
-* Addtion of two new sensor choices:
-:* Inovonics EN1620 motion sensor
-:* AeonLabs Z-Wave Multisensor (motion/temp)
-</div>
-|-
-| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>Let's Get Started</big></strong></h2>
-|-
-| style="color:#000; padding:2px 5px 5px;" | <div>
-[[File:StartFlag.png|right|Getting Started|link=Logging_In]]
-<strong><big>&nbsp;[[Logging In|Logging In]]</big></strong><br />&nbsp;&nbsp;&nbsp;&nbsp;&#9679; [[Logging In|Learn how Caregivers log in to the online care portal...]]<br /><br />
-<strong><big>[[Dashboard Overview|Dashboard Overview]]</big></strong><br />&nbsp;&nbsp;&nbsp;&nbsp;&#9679; [[Dashboard Overview|After you log in, then what? Learn what you can do on the Dashboard page...]]<br /><br />
-<strong><big>&nbsp;[[Care Menu|Care Menu]]</big></strong><br />&nbsp;&nbsp;&nbsp;&nbsp;&#9679; [[Care Menu|Learn what the Care Menu is, and how to do what you want to do...]]<br /><br />
-<strong><big>&nbsp;[[Main Menu|Main Menu]]</big></strong><br />&nbsp;&nbsp;&nbsp;&nbsp;&#9679; [[Main Menu|Learn what all the features on the Resident's Touchscreen can do...]]<br /></div>
-|}
-| style="border:1px solid transparent;" |
-<!--     RESIDENT, CAREGIVER, TECHNICIAN     -->
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
-| style="width:45%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top;"|
+:[[Network Setup|Network Setup]]
-{| style="width:100%; vertical-align:top; background:#EFF5FF;"
+:[[Calibrate Touchscreen|Calibrate the Touchscreen]]
-| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Help For Residents|Help For Residents]]</big></strong></h2>
+:[[Flash Setup|Flash Setup]]
-|-
+:[[Skype Setup|Skype Setup]]
-| style="color:#000; padding:2px 5px;" | <div>[[File:JaneAndLarry.jpg|left|Help for the Resident|link=Help_For_Residents]] This section explains all the features of the Touchscreen system, button by button, so the Resident can see what each feature does, and how to use it.<br /><br />&nbsp;&nbsp;&nbsp;<strong><big>[[Help For Residents|Help For Residents]]</big></strong></div>
+:[[Date and Time Settings|Date and Time Settings]]
-|-
+:[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br />
-| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Help For Caregivers|Help For Caregivers]]</big></strong></h2>
-|-
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
-| style="color:#000; padding:2px 5px 5px;" | <div>[[File:LarryAndJane.jpg|left|Help for the Caregiver|link=Help_For_Caregivers]] Caregivers can use the online portal to interact socially with Residents who are using the Touchscreen system. Caregivers can also set up rules for activity sensors and health devices. In addition, Caregivers can customize the Touchscreen system to help the Resident get the most out of the system. This section explains how to log in to the online portal, and how to use its features.<br /><br />&nbsp;&nbsp;&nbsp;<strong><big>[[Help For Caregivers|Help For Caregivers]]</big></strong></div>
+:[[Antenna Installation Tips|Antenna Installation Tips]]
-|-
+:[[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
-| style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Technical Help|Technical Help for Technicians and Installers]]</big></strong></h2>
+:[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
-|-
+:[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
-| style="color:#000; padding:2px 5px 5px;" | <div>[[File:SerialCable.jpg|left|Help for Technicians and Installers|link=Technical_Help]] This section is for those who install the systems and peripheral devices, and who provide technical support.<br /><br />&nbsp;&nbsp;&nbsp;<strong><big>[[Technical Help|Technical Help]]</big></strong></div>
+:[[Z-Stick Configuration|Z-Stick Configuration]]
-|}
+:[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br />
-|}
-<div style="text-align: right;"><small>GC-01-OUM-0001 Rev B</small></div>
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3>
+:[[Add Inovonics Devices|Add Inovonics Devices]]
+:[[Add X10 Devices|Add X10 Devices]]
+:[[Add Z-Wave Devices|Add Z-Wave Devices]]
+:[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
+:[[Door Sensor Installation|Door Sensor Installation Tips]]
+:[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
+:[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br />
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Health Device Setup</h3>
+:[[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]
+:[[Add a Glucometer|Add a Glucometer]]
+:[[Add a Pulse Oximeter|Add a Pulse Oximeter]]
+:[[Add a Weight Scale|Add a Weight Scale]]<br /><br />
+<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> -->
+<!--
+:[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]
+:[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
+:[[Troubleshooting Tips|Troubleshooting Tips]]
+:[[Skype on Android Devices|Skype on Android Devices]]<br /><br />
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Network Issues</h3>
+:[[Walled Garden|Walled Garden]]<br /><br />
+<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
+:[[Search RT by System ID|Search by System ID]]
+:[[Create a New RT Ticket|Create a New Ticket]]
+:[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br />

Difference between revisions of "Obsolete Technical Help"

Revision as of 20:56, 6 August 2013

Contents

Online Care Portal

Getting Started

System Setup

Antenna Setup

ADL Device Setup

Health Device Setup

Troubleshooting

Network Issues

Request Tracker

Navigation menu

Search