Obsolete Technical Help

Instructions for technicians and installers responsible for setting up and troubleshooting systems.

Setting Up the System Filler text about system setup System Setup - Getting Started Steps for Setting Up a System Tools to Bring to an Installation Supported Hardware List Troubleshooting Filler text about troubleshooting Troubleshooting - Getting Started Antenna Installation Tips Battery Tips for Sensors Door Sensor Installation Tips Troubleshooting Tips Network - Walled Garden Safety Precautions and Instructions Packaging and Disposal Cleaning Instructions Safety Precautions

Users Filler text about users Users - Getting Started Adding Users, Caregivers and Phone People User Roles Adding ADL Devices Filler text about ADL devices Activity Sensors - Getting Started Inovonics Inovonics (EN4000) Antenna Configuration Add Inovonics Devices Z-Wave Z-Stick Configuration Z-Troller Configuration Add Z-Wave Devices Add a Z-Wave Lamp Module as a Repeater on an Existing Network X10 X10 (W800) Antenna Configuration Add X10 Devices Other Attaching a Sensor to a Pressure Mat Battery Tips for Sensors Adding Health Devices Filler text about health devices Health Devices - Getting Started Bluetooth Antenna Configuration Add a Blood Pressure Monitor Add a Glucometer Add a Pulse Oximeter Add a Weight Scale Battery Report

Online Care Portal

Online Care Portal Overview

Account-Level Users

Resident-Level Users

Getting Started

Safety Precautions

Packaging and Disposal

Cleaning Instructions

System Setup

Network Setup

Calibrate the Touchscreen

Flash Setup

Skype Setup

Date and Time Settings

Set Weather City

Troubleshooting

Skype on Android Devices

Request Tracker

Search by System ID

Create a New Ticket

Add Correspondence to an RT Ticket

GC-01-OUM-0051 Rev A