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Welcome to GrandCare Help

Quick Links Help For Caregivers Help For Residents Help For Care Managers Technical Help

Setup Wizard: Welcome Screen Getting Started Quick Start Setup - Set up your touchscreen and power it on in four easy steps Network Setup - Connecting the system to the internet Power Button - Turning the system on and off correctly If you are setting up your system for the first time, visit our Setup Wizard page. Our Setup Wizard and on-screen instructional videos are designed to guide you step-by-step in setting up the system. This Wizard will automatically start the first time you power up the system. The Touchscreen Using the Touchscreen - Navigating the system touchscreen Touchscreen Main Menu - Explains all the available features of the Touchscreen system Calibrate Touchscreen - For optimal responsiveness and performance to your touch Wireless Devices Wellness Devices - Health information can be recorded through a variety of wireless wellness devices Activity Monitoring - Through the Care Menu, caregivers can log in to check activity levels Online Care Portal Logging In - How caregivers log in to the Online Care Portal Dashboard Overview - Navigating the Online Care Portal Care Menu - System settings and communication hub Safety and Maintenance Packaging and Disposal - Devices and parts, including batteries, must be or recycled or disposed of properly Cleaning Instructions - To safely clean your system and peripherals, follow the instructions and precautions found on the manufacturer's instructions Safety Precautions - Follow these safety precautions in the event of changes in the performance of the device

What's New? November 2014 New: Introduction of the Care Plan Checklist New: Caregiver Check-in/out New: MediKall HIPAA-compliant Video Chat New: Bluetooth Ear Thermometer Update: All Video Chats are full-screen Update: Wellness Readings now show an Acknowledgement dialog allowing users to confirm or delete readings Update: Wellness rules now work with Mean Arterial Pressure values July 2014 New: Add Wellness Devices through the Setup Wizard New: Create Wellness Notifications based on specified wellness readings and values Update: Flash is no longer needed for videos on the touchscreen Update: New look for Care Coordination Notes June 2014 New: To-do lists New: Today's Schedule combines to-dos, calendar events and more New: Medication information available from Today's Schedule New: Rules can now require touchscreen Acknowledgments Update: Add or Edit Events on Touchscreen Update: Event Reminders December 2013 New: Context-sensitive Help on the Touchscreen New: Setup Wizard to walk users through initial setup of a new system Update: Setup Wizard to walk users through initial setup of a new system Update: Adding calendar events from the Touchscreen Update: Co-branding improvements for product segmentation Update: Wandering Notification now requires 3 or more motion sensors

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