Obsolete Technical Help

Instructions for technicians and installers responsible for setting up and troubleshooting systems.

Setting Up the System

Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the Care Menu, caregivers can log in to assess activity levels, pin-point specific problems, and determine alert rules.

Troubleshooting

You can send personal photos, videos, messages, emails, and set up appointment reminders for your loved one, or setup a Facebook feed with specified photo albums. One-button video chat (utilizing Skype) lets you easily connect the generations. Your loved one receives these communications on the touchscreen system.

Users

Your loved one's system has many entertainment features, most of which don't require any setup by Caregivers.

Adding ADL Devices

Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the Care Menu, family and health care providers can log in, view data, and set up rules.

Adding Health Devices

The system can prompt your loved one when it is time take medications, with instructions and a picture of the exact medication to be taken, and can contact you or your loved one if medications haven't been accessed.

GC-01-OUM-0051 Rev A

Obsolete Technical Help

Setting Up the System

Troubleshooting

Users

Adding ADL Devices

Adding Health Devices

Online Care Portal

Getting Started

System Setup

Antenna Setup

ADL Device Setup

Health Device Setup

Troubleshooting

Network Issues

Request Tracker

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