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| __NOTOC__ | | __NOTOC__ |
| <!-- BANNER ACROSS TOP OF PAGE --> | | <!-- Whole Page --> |
| {| style="width:75%; background:#eaefef; margin:1.2em 0 6px 0; border:1px solid #a3b0bf;" | | {| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;" |
| | style="width:58%; color:#000;" |
| | <!-- Getting Started --> |
| <!-- TECHNICAL HELP --> | | | style="width:70%; border:1px solid #cedff2; background:none; vertical-align:top; color:#000;" | |
| {| style="border:none; background:none;" |
| | {| style="vertical-align:top; margin:4px 0 0 0; background:none; width:100%;" |
| | style="text-align:left; color:#000;" |
| | | colspan="3" |<div style="padding:6px 5px"></div> |
| <div style="font-size:100%; border:none; margin:0; padding:.1em; color:#000;">
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| [[File:SerialCable.jpg|left|Technical Help]]This is the technical guide, intended for technicians and installers who are responsible for setting up and troubleshooting systems for clients. It provides an overview to to the entire setup process, and includes steps for setting up user and account information, as well as specific steps for pairing particular peripherals with a system.</div>
| | | colspan="3" | |
| |}
| | :'''This is the technical guide, intended for the people who set up and manage systems.<br />It provides an overview to the entire setup process.''' |
| |}
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| <!-- LEFT COLUMN -->
| | :System setup includes adding devices, editing users, and adding the system to a network.<br /> |
| {| style="width: 75%; margin:4px 0 0 0; background:none; border-spacing: 0px;"
| | <br /> |
| <!-- SYSTEM SETUP -->
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| | style="width:32%; border:1px solid #cedff2; background:#eaefef; vertical-align:top; color:#000;" |
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| {| style="width:100%; vertical-align:top; background:#eaefef;"
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| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[System Setup - Getting Started|Setting Up the System]]</big></strong></h2>
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| | style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]Filler text about system setup<br /> | | | |
| :* [[System Setup - Getting Started|System Setup - Getting Started]] | | :<big><big>'''General Setup'''</big></big> |
| :* [[Steps for Setting Up a System|Steps for Setting Up a System]]
| | :'''<u>[[Steps for Setting Up a System]]</u>''' |
| :* [[Tools to Bring to an Installation|Tools to Bring to an Installation]] | | :'''<u>[[Tools to Bring to an Installation]]</u>''' |
| :* [[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]] | | :'''<u>[[Online Care Portal Overview]]</u>''' |
| :* [[Network Setup|Network Setup]] | | :'''<u>[[Touchscreen PINs]]</u>''' |
| :* [[Calibrate Touchscreen|Calibrate the Touchscreen]] | | <br /> |
| :* [[Flash Setup|Flash Setup]] | | <br /> |
| :* [[Skype Setup|Skype Setup]] | | <br /> |
| :* [[Date and Time Settings|Date and Time Settings]] | | | |
| :* [[Weather#Setting_the_Weather_City|Set Weather City]] | | :<big><big>'''Advanced Setup'''</big></big> |
| :* [[System Settings|Additional System Settings]] | | :'''<u>[[Network Setup]]</u>''' |
| </div> | | :'''<u>[[Calibrate Touchscreen|Touchscreen Calibration]]</u>''' |
| | :'''<u>[[Flash Setup]]</u>''' |
| | :'''<u>[[Weather|Set Weather City]]</u>''' |
| | :'''<u>[[Date and Time Settings]]</u>''' |
| | :'''<u>[[System Settings|Additional System Settings]]</u>''' |
| | <br /> |
| | | |
| | :<big><big>'''User Management'''</big></big> |
| | :'''<u>[[Users]]</u>''' |
| | :'''<u>[[User Roles and Privileges]]</u>''' |
| | :'''<u>[[Roles and Privileges Chart]]</u>''' |
| | :'''<u>[[Resident-Level Users]]</u>''' |
| | :'''<u>[[Group-Level Users]]</u>''' |
| | :'''<u>[[Account-Level Users]]</u>''' |
| | <br /> |
| |- | | |- |
| <!-- TROUBLESHOOTING --> | | | |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Troubleshooting|Troubleshooting]]</big></strong></h2>
| | :<big><big>'''Wellness Devices'''</big></big> |
| |-
| | :'''<u>[[Wellness Devices]]</u>''' |
| | style="color:#000; padding:2px 5px;" | <div>[[File:TroubleshootingIcon.png|right|Communication and Social Features]]Filler text about troubleshooting<br />
| | :'''<u>[[Bluetooth Antenna]]</u>''' |
| :* [[Troubleshooting - Getting Started|Troubleshooting - Getting Started]] | | :'''<u>[[Blood Pressure Monitor]]</u>''' |
| :* [[Antenna Installation Tips|Antenna Installation Tips]] | | :'''<u>[[Glucometer]]</u>''' |
| :* [[Battery Tips for Sensors|Battery Tips for Sensors]] | | :'''<u>[[Pulse Oximeter]]</u>''' |
| :* [[Door Sensor Installation|Door Sensor Installation Tips]] | | :'''<u>[[Add a Weight Scale]]</u>''' |
| :* [[Walled Garden|Network - Walled Garden]] | | :'''<u>[[Ear Thermometer]]</u>''' |
| :* [[Troubleshooting Tips|Troubleshooting Tips]] | | <br /> |
| :* [[Turning Off the System|Turning Off the System]]
| | | |
| </div> | | :<big><big>'''Inovonics Sensors'''</big></big> |
| |-
| | :'''<u>[[Activity Sensors - Getting Started|Activity Monitoring]]</u>''' |
| <!-- USERS --> | | :'''<u>[[Inovonics Antenna Installation]]</u>''' |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Users - Getting Started|Users]]</big></strong></h2> | | :'''<u>[[Add Inovonics Devices]]</u>''' |
| |-
| | :'''<u>[[Attaching a Sensor to a Pressure Mat|Pressure Mat Setup]]</u>''' |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:PeopleIcon.png|right|Entertainment]] Filler text about users<br />
| | :'''<u>[[Door Sensor Installation]]</u>''' |
| :* [[Users - Getting Started|Users - Getting Started]] | | :'''<u>[[Battery Tips for Sensors]]</u>''' |
| :* [[Adding Users|Adding Users, Caregivers and Phone People]] | | <br /> |
| :* [[User Roles|User Roles]] | | <br /> |
| </div> | | | |
| | :<big><big>'''Other ADL Sensors'''</big></big> |
| | :'''<u>[[Z-Stick Configuration]]</u>''' |
| | :'''<u>[[Add Z-Wave Devices]]</u>''' |
| | :'''<u>[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]]</u>''' |
| | :'''<u>[[X10 Antenna Installation]]</u>''' |
| | :'''<u>[[Add X10 Devices]]</u>''' |
| | <br /> |
| | <br /> |
| | <br /> |
| |- | | |- |
| | | |
| | :<big><big>'''Safety Precautions'''</big></big> |
| | :'''<u>[[Turning Off the System]]</u>''' |
| | :'''<u>[[Packaging and Disposal]]</u>''' |
| | :'''<u>[[Cleaning Instructions]]</u>''' |
| | :'''<u>[[Safety Precautions]]</u>''' |
| | <br /> |
| | | |
| | :<big><big>'''Troubleshooting'''</big></big> |
| | :'''<u>[[Troubleshooting Tips]]</u>''' |
| | :'''<u>[[Battery Report]]</u>''' |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Requesting Help'''</big></big> |
| | :'''<u>[[Create a New RT Ticket]]</u>''' |
| | :'''<u>[[Add Correspondence to an RT Ticket]]</u>''' |
| | :'''<u>[[Search RT by System ID]]</u>''' |
| | <br /> |
| | <br /> |
| |} | | |} |
| | | style="border:1px solid transparent;" | |
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| <!-- RIGHT COLUMN --> | | <!-- Quick Links --> |
| | style="width:32%; border:1px solid #cedff2; background:#eaefef; vertical-align:top;"| | | | style="width:30%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top;"| |
| <!-- Middle Column-->
| | {| style="width:100%; vertical-align:top; background:#EFF5FF;" |
| {| style="width:100%; vertical-align:top; background:#eaefef;" | | | style="padding:2px;" | |
| | | |- |
| <!-- ADL DEVICES -->
| | | style="color:#000;" | <div style="padding:2px 5px"> |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Activity Sensors - Getting Started|Adding ADL Devices]]</big></strong></h2> | | [[File:TroubleshootingIcon.png|right|Troubleshooting]] |
| |-
| | '''<big><big><big><big>Quick Links</big></big></big></big>'''<br /> |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]] Filler text about ADL devices<br />
| | <br /> |
| :* [[Activity Sensors - Getting Started|Activity Sensors - Getting Started]]
| | : '''<big><big>[[MediKall]]</big></big>''' |
| :<span style="font-weight:bold; font-style:italic;">Inovonics</span><br />
| | : '''<big><big>[[Video Chat]]</big></big>''' |
| :* [[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
| | <br /> |
| :* [[Add Inovonics Devices|Add Inovonics Devices]] | | : '''<big><big>[[Analytics]]</big></big>''' |
| :<span style="font-weight:bold; font-style:italic;">Z-Wave</span>
| | : '''<big><big>[[Reports]]</big></big>''' |
| :* [[Z-Stick Configuration|Z-Stick Configuration]] | | <br /> |
| :* [[Z-Troller Configuration|Z-Troller Configuration]]
| | : '''<big><big>[[Caregiver Check In]]</big></big>''' |
| :* [[Add Z-Wave Devices|Add Z-Wave Devices]] | | : '''<big><big>[[Care Plan]]</big></big>''' |
| :* [[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]] | | : '''<big><big>[[Care Notes]]</big></big>''' |
| :<span style="font-weight:bold; font-style:italic;">X10</span>
| | : '''<big><big>[[Medication]]</big></big>''' |
| :* [[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
| | : '''<big><big>[[Wellness Notifications and Acknowledgements|Wellness Notifications]]</big></big>''' |
| :* [[Add X10 Devices|Add X10 Devices]] | | <br /> |
| :<span style="font-weight:bold; font-style:italic;">Other</span>
| | : '''<big><big>[[Today's Schedule]]</big></big>''' |
| :* [[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]] | | : '''<big><big>[[Add or Edit Events on Touchscreen|Add or Edit Events]]</big></big>''' |
| :* [[Battery Tips for Sensors|Battery Tips for Sensors]] | | : '''<big><big>[[Event Reminders]]</big></big>''' |
| :* [[Battery Report|Battery Report]] | | : '''<big><big>[[Acknowledgments]]</big></big>''' |
| </div> | | <br /> |
| |-
| | : '''<big><big>[[HIPAA]]</big></big>''' |
| | | [[File:WellnessIcon.png|left|Telehealth Devices]] |
| <!-- HEALTH DEVICES --> | |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Devices|Adding Health Devices]]</big></strong></h2>
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| |-
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| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:WellnessIcon.png|right|Medication Reminders]] Filler text about health devices<br />
| |
| :* [[Health Devices - Getting Started|Health Devices - Getting Started]] | |
| :* [[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
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| :* [[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]
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| :* [[Add a Glucometer|Add a Glucometer]] | |
| :* [[Add a Pulse Oximeter|Add a Pulse Oximeter]]
| |
| :* [[Add a Weight Scale|Add a Weight Scale]]
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| :* [[Battery Report|Battery Report]]</div>
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| <!-- SAFETY PRECAUTIONS AND GENERAL INSTRUCTIONS --> | |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>Safety Precautions and Instructions</big></strong></h2>
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| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:SafetyIcon.png|right|Safety Precautions and Instructions]]
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| :* [[Packaging and Disposal|Packaging and Disposal]]
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| :* [[Cleaning Instructions|Cleaning Instructions]] | |
| :* [[Safety Precautions|Safety Precautions]]
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| </div>
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| |} | | |} |
| |} | | |} |
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br />
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| :[[Online Care Portal Overview|Online Care Portal Overview]]
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| :[[Account-Level Users|Account-Level Users]]
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| :[[Resident-Level Users|Resident-Level Users]]<br /><br />
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
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| <!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> -->
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| <!--
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| :[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]
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| :[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
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| :[[Search RT by System ID|Search by System ID]]
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| :[[Create a New RT Ticket|Create a New Ticket]]
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| :[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br />
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| <br /> | | <br /> |
| <div style="text-align: right;"><small>GC-01-OUM-0051 Rev A</small></div> | | <div style="text-align: right;"><small>'''GC-01-OUM-0070, Rev B'''</small></div> |
