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| __NOTOC__ | | __NOTOC__ |
| <!-- BANNER ACROSS TOP OF PAGE --> | | <!-- Whole Page --> |
| {| style="width:75%; background:#eaefef; margin:1.2em 0 6px 0; border:1px solid #a3b0bf;" | | {| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;" |
| | style="width:58%; color:#000;" |
| | <!-- Getting Started --> |
| <!-- TECHNICAL HELP --> | | | style="width:70%; border:1px solid #cedff2; background:none; vertical-align:top; color:#000;" | |
| {| style="border:none; background:none;" |
| | {| style="vertical-align:top; margin:4px 0 0 0; background:none; width:100%;" |
| | style="text-align:left; color:#000;" |
| | | colspan="3" |<div style="padding:6px 5px"></div> |
| <div style="font-size:100%; border:none; margin:0; padding:.1em; color:#000;">
| | |- |
| [[File:SerialCable.jpg|left|Technical Help]]Instructions for technicians and installers responsible for setting up and troubleshooting systems.</div>
| | | colspan="3" | |
| |}
| | :'''This is the technical guide, intended for the people who set up and manage systems.<br />It provides an overview to the entire setup process.''' |
| |}
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| <!-- LEFT COLUMN -->
| | :System setup includes adding devices, editing users, and adding the system to a network.<br /> |
| {| style="width: 75%; margin:4px 0 0 0; background:none; border-spacing: 0px;"
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| <!-- ADL -->
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| | style="width:32%; border:1px solid #cedff2; background:#eaefef; vertical-align:top; color:#000;" |
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| {| style="width:100%; vertical-align:top; background:#eaefef;"
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| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[System Setup - Getting Started|Setting Up the System]]</big></strong></h2>
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| | style="color:#000;" | <div style="padding:2px 5px">[[File:SettingsIcon.png|right|Activity Monitoring]]Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the [[Care Menu|Care Menu]], caregivers can [[Logging In|log in]] to assess activity levels, pin-point specific problems, and determine alert rules.<br /> | | | |
| :* [[System Setup - Getting Started|System Setup - Getting Started]] | | :<big><big>'''General Setup'''</big></big> |
| :* [[Steps for Setting Up a System|Steps for Setting Up a System]] | | :'''<u>[[Steps for Setting Up a System]]</u>''' |
| :* [[Tools to Bring to an Installation|Tools to Bring to an Installation]] | | :'''<u>[[Tools to Bring to an Installation]]</u>''' |
| :* [[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]] | | :'''<u>[[Online Care Portal Overview]]</u>''' |
| </div> | | :'''<u>[[Touchscreen PINs]]</u>''' |
| | <br /> |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Advanced Setup'''</big></big> |
| | :'''<u>[[Network Setup]]</u>''' |
| | :'''<u>[[Calibrate Touchscreen|Touchscreen Calibration]]</u>''' |
| | :'''<u>[[Flash Setup]]</u>''' |
| | :'''<u>[[Weather|Set Weather City]]</u>''' |
| | :'''<u>[[Date and Time Settings]]</u>''' |
| | :'''<u>[[System Settings|Additional System Settings]]</u>''' |
| | <br /> |
| | | |
| | :<big><big>'''User Management'''</big></big> |
| | :'''<u>[[Users]]</u>''' |
| | :'''<u>[[User Roles and Privileges]]</u>''' |
| | :'''<u>[[Roles and Privileges Chart]]</u>''' |
| | :'''<u>[[Resident-Level Users]]</u>''' |
| | :'''<u>[[Group-Level Users]]</u>''' |
| | :'''<u>[[Account-Level Users]]</u>''' |
| | <br /> |
| |- | | |- |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Assessments|Assessments]]</big></strong></h2> | | | |
| |-
| | :<big><big>'''Wellness Devices'''</big></big> |
| | style="color:#000; padding:2px 5px;" | <div>[[File:AssessmentIcon.png|right|Assessments]] Multiple choice questions answered by the loved one can help you know how things are going. Results can be viewed through the care portal, and are e-mailed to you and other caregivers.<br />
| | :'''<u>[[Wellness Devices]]</u>''' |
| :* [[Assessments|Assessments]]</div> | | :'''<u>[[Bluetooth Antenna]]</u>''' |
| |- | | :'''<u>[[Blood Pressure Monitor]]</u>''' |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Communication Features - Getting Started|Communication and Social Features]]</big></strong></h2>
| | :'''<u>[[Glucometer]]</u>''' |
| |-
| | :'''<u>[[Pulse Oximeter]]</u>''' |
| | style="color:#000; padding:2px 5px;" | <div>[[File:CommunicationIcon.png|right|Communication and Social Features]]You can send personal photos, videos, messages, emails, and set up appointment reminders for your loved one, or setup a Facebook feed with specified photo albums. One-button video chat (utilizing Skype) lets you easily connect the generations. Your loved one receives these communications on the touchscreen system.
| | :'''<u>[[Add a Weight Scale]]</u>''' |
| :* [[Communication Features - Getting Started|Communication Features - Getting Started]] | | :'''<u>[[Ear Thermometer]]</u>''' |
| :* [[Adding Pictures|Adding Pictures]] | | <br /> |
| :* [[Facebook Picture Feed|Sharing Pictures from Facebook]] | | | |
| :* [[Calendar|Calendar]] | | :<big><big>'''Inovonics Sensors'''</big></big> |
| :* [[Care Coordination Notes|Care Coordination Notes]] | | :'''<u>[[Activity Sensors - Getting Started|Activity Monitoring]]</u>''' |
| :* [[Letters|Letters]] | | :'''<u>[[Inovonics Antenna Installation]]</u>''' |
| :* [[Messages|Messages]] | | :'''<u>[[Add Inovonics Devices]]</u>''' |
| :* [[Video Chat|Video Chat]]</div> | | :'''<u>[[Attaching a Sensor to a Pressure Mat|Pressure Mat Setup]]</u>''' |
| | :'''<u>[[Door Sensor Installation]]</u>''' |
| | :'''<u>[[Battery Tips for Sensors]]</u>''' |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Other ADL Sensors'''</big></big> |
| | :'''<u>[[Z-Stick Configuration]]</u>''' |
| | :'''<u>[[Add Z-Wave Devices]]</u>''' |
| | :'''<u>[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]]</u>''' |
| | :'''<u>[[X10 Antenna Installation]]</u>''' |
| | :'''<u>[[Add X10 Devices]]</u>''' |
| | <br /> |
| | <br /> |
| | <br /> |
| |- | | |- |
| | | |
| | :<big><big>'''Safety Precautions'''</big></big> |
| | :'''<u>[[Turning Off the System]]</u>''' |
| | :'''<u>[[Packaging and Disposal]]</u>''' |
| | :'''<u>[[Cleaning Instructions]]</u>''' |
| | :'''<u>[[Safety Precautions]]</u>''' |
| | <br /> |
| | | |
| | :<big><big>'''Troubleshooting'''</big></big> |
| | :'''<u>[[Troubleshooting Tips]]</u>''' |
| | :'''<u>[[Battery Report]]</u>''' |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Requesting Help'''</big></big> |
| | :'''<u>[[Create a New RT Ticket]]</u>''' |
| | :'''<u>[[Add Correspondence to an RT Ticket]]</u>''' |
| | :'''<u>[[Search RT by System ID]]</u>''' |
| | <br /> |
| | <br /> |
| |} | | |} |
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| <!-- MIDDLE COLUMN --> | | <!-- Quick Links --> |
| | style="width:32%; border:1px solid #cedff2; background:#eaefef; vertical-align:top;"| | | | style="width:30%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top;"| |
| <!-- Middle Column-->
| | {| style="width:100%; vertical-align:top; background:#EFF5FF;" |
| {| style="width:100%; vertical-align:top; background:#eaefef;" | | | style="padding:2px;" | |
| <!-- USERS -->
| | |- |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Users - Getting Started|Users]]</big></strong></h2> | | | style="color:#000;" | <div style="padding:2px 5px"> |
| |-
| | [[File:TroubleshootingIcon.png|right|Troubleshooting]] |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:PeopleIcon.png|right|Entertainment]] Your loved one's system has many entertainment features, most of which don't require any setup by Caregivers.<br />
| | '''<big><big><big><big>Quick Links</big></big></big></big>'''<br /> |
| :* [[Users - Getting Started|Users - Getting Started]] | | <br /> |
| :* [[Adding Users|Adding Users, Caregivers and Phone People]] | | : '''<big><big>[[MediKall]]</big></big>''' |
| :* [[User Roles|User Roles]] | | : '''<big><big>[[Video Chat]]</big></big>''' |
| </div> | | <br /> |
| |-
| | : '''<big><big>[[Analytics]]</big></big>''' |
| <!-- ADL DEVICES --> | | : '''<big><big>[[Reports]]</big></big>''' |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Adding ADL Devices|Adding ADL Devices]]</big></strong></h2>
| | <br /> |
| |-
| | : '''<big><big>[[Caregiver Check In]]</big></big>''' |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:ActivityIcon.png|right|Health Monitoring]]Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the [[Care Menu|Care Menu]], family and health care providers can [[Logging In|log in]], view data, and set up rules.
| | : '''<big><big>[[Care Plan]]</big></big>''' |
| :* [[Health Monitoring - Getting Started|Health Monitoring - Getting Started]] | | : '''<big><big>[[Care Notes]]</big></big>''' |
| :* [[Blood Pressure Monitor|Blood Pressure Monitor]] | | : '''<big><big>[[Medication]]</big></big>''' |
| :* [[Glucometer|Glucometer]] | | : '''<big><big>[[Wellness Notifications and Acknowledgements|Wellness Notifications]]</big></big>''' |
| :* [[Pulse Oximeter|Pulse Oximeter]] | | <br /> |
| :* [[Weight Scale|Weight Scale]] | | : '''<big><big>[[Today's Schedule]]</big></big>''' |
| :* [[Health Reports|Health Reports]] | | : '''<big><big>[[Add or Edit Events on Touchscreen|Add or Edit Events]]</big></big>''' |
| :* [[Battery Report|Battery Report]]</div> | | : '''<big><big>[[Event Reminders]]</big></big>''' |
| |-
| | : '''<big><big>[[Acknowledgments]]</big></big>''' |
| <!-- MEDICATION REMINDERS --> | | <br /> |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Medication Reminders - Getting Started|Medication Reminders]]</big></strong></h2>
| | : '''<big><big>[[HIPAA]]</big></big>''' |
| |-
| | [[File:WellnessIcon.png|left|Telehealth Devices]] |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:MedicationIcon.png|right|Medication Reminders]]The system can prompt your loved one when it is time take medications, with instructions and a picture of the exact medication to be taken, and can contact you or your loved one if medications haven't been accessed.
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| :* [[Medication Reminders - Getting Started|Medication Reminders - Getting Started]]
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| :* [[Medications|Medications]] | |
| :* [[Medication Schedules|Medication Schedules]]
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| :* [[Medication Reminders|Medication Reminders]]
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| :* [[Medication Compliance|Medication Compliance]]
| |
| :* [[Medication Rules|Medication Rules]]</div>
| |
| |-
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| |} | | |} |
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| |} | | |} |
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br />
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| :[[Online Care Portal Overview|Online Care Portal Overview]]
| |
| :[[Account-Level Users|Account-Level Users]]
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| :[[Resident-Level Users|Resident-Level Users]]<br /><br />
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|
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br />
| |
| :[[Safety Precautions|Safety Precautions]]
| |
| :[[Packaging and Disposal|Packaging and Disposal]]
| |
| :[[Cleaning Instructions|Cleaning Instructions]]<br /><br />
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|
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
| |
| :[[Network Setup|Network Setup]]
| |
| :[[Calibrate Touchscreen|Calibrate the Touchscreen]]
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| :[[Flash Setup|Flash Setup]]
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| :[[Skype Setup|Skype Setup]]
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| :[[Date and Time Settings|Date and Time Settings]]
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| :[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br />
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|
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
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| :[[Antenna Installation Tips|Antenna Installation Tips]]
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| :[[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
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| :[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
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| :[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
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| :[[Z-Stick Configuration|Z-Stick Configuration]]
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| :[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br />
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3>
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| :[[Add Inovonics Devices|Add Inovonics Devices]]
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| :[[Add X10 Devices|Add X10 Devices]]
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| :[[Add Z-Wave Devices|Add Z-Wave Devices]]
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| :[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
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| :[[Door Sensor Installation|Door Sensor Installation Tips]]
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| :[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
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| :[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br />
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Health Device Setup</h3>
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| :[[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]
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| :[[Add a Glucometer|Add a Glucometer]]
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| :[[Add a Pulse Oximeter|Add a Pulse Oximeter]]
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| :[[Add a Weight Scale|Add a Weight Scale]]<br /><br />
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| <!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> -->
| |
| <!--
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| :[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]
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| :[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
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| :[[Troubleshooting Tips|Troubleshooting Tips]]
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| :[[Skype on Android Devices|Skype on Android Devices]]<br /><br />
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Network Issues</h3>
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| :[[Walled Garden|Walled Garden]]<br /><br />
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| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
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| :[[Search RT by System ID|Search by System ID]]
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| :[[Create a New RT Ticket|Create a New Ticket]]
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| :[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br />
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| <br /> | | <br /> |
| <div style="text-align: right;"><small>GC-01-OUM-0051 Rev A</small></div> | | <div style="text-align: right;"><small>'''GC-01-OUM-0070, Rev B'''</small></div> |
