Difference between revisions of "Obsolete Technical Help"

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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br />
__NOTOC__
:[[Online Care Portal Overview|Online Care Portal Overview]]
<!--    Whole Page    -->
:[[Account-Level Users|Account-Level Users]]
{| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;"
:[[Resident-Level Users|Resident-Level Users]]<br /><br />
<!--    Getting Started    -->
| style="width:70%; border:1px solid #cedff2; background:none; vertical-align:top; color:#000;" |
{| style="vertical-align:top; margin:4px 0 0 0; background:none; width:100%;"
| colspan="3" |<div style="padding:6px 5px"></div>
|-
| colspan="3" |
:'''This is the technical guide, intended for the people who set up and manage systems.<br />It provides an overview to the entire setup process.'''


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br />
:System setup includes adding devices, editing users, and adding the system to a network.<br />
:[[Steps for Setting Up a System|Steps for Setting Up a System]]
<br />
:[[Tools to Bring to an Installation|Tools to Bring to an Installation]]
|-
:[[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
|
:[[Safety Precautions|Safety Precautions]]
:<big><big>'''General Setup'''</big></big>
:[[Packaging and Disposal|Packaging and Disposal]]
:'''<u>[[Steps for Setting Up a System]]</u>'''
:[[Cleaning Instructions|Cleaning Instructions]]<br /><br />
:'''<u>[[Tools to Bring to an Installation]]</u>'''
:'''<u>[[Online Care Portal Overview]]</u>'''
:'''<u>[[Touchscreen PINs]]</u>'''
<br />
<br />
<br />
|
:<big><big>'''Advanced Setup'''</big></big>
:'''<u>[[Network Setup]]</u>'''
:'''<u>[[Calibrate Touchscreen|Touchscreen Calibration]]</u>'''
:'''<u>[[Flash Setup]]</u>'''
:'''<u>[[Weather|Set Weather City]]</u>'''
:'''<u>[[Date and Time Settings]]</u>'''
:'''<u>[[System Settings|Additional System Settings]]</u>'''
<br />
|
:<big><big>'''User Management'''</big></big>
:'''<u>[[Users]]</u>'''
:'''<u>[[User Roles and Privileges]]</u>'''
:'''<u>[[Roles and Privileges Chart]]</u>'''
:'''<u>[[Resident-Level Users]]</u>'''
:'''<u>[[Group-Level Users]]</u>'''
:'''<u>[[Account-Level Users]]</u>'''
<br />
|-
|
:<big><big>'''Wellness Devices'''</big></big>
:'''<u>[[Wellness Devices]]</u>'''
:'''<u>[[Bluetooth Antenna]]</u>'''
:'''<u>[[Blood Pressure Monitor]]</u>'''
:'''<u>[[Glucometer]]</u>'''
:'''<u>[[Pulse Oximeter]]</u>'''
:'''<u>[[Add a Weight Scale]]</u>'''
:'''<u>[[Ear Thermometer]]</u>'''
<br />
|
:<big><big>'''Inovonics Sensors'''</big></big>
:'''<u>[[Activity Sensors - Getting Started|Activity Monitoring]]</u>'''
:'''<u>[[Inovonics Antenna Installation]]</u>'''
:'''<u>[[Add Inovonics Devices]]</u>'''
:'''<u>[[Attaching a Sensor to a Pressure Mat|Pressure Mat Setup]]</u>'''
:'''<u>[[Door Sensor Installation]]</u>'''
:'''<u>[[Battery Tips for Sensors]]</u>'''
<br />
<br />
|
:<big><big>'''Other ADL Sensors'''</big></big>
:'''<u>[[Z-Stick Configuration]]</u>'''
:'''<u>[[Add Z-Wave Devices]]</u>'''
:'''<u>[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]]</u>'''
:'''<u>[[X10 Antenna Installation]]</u>'''
:'''<u>[[Add X10 Devices]]</u>'''
<br />
<br />
<br />
|-
|
:<big><big>'''Safety Precautions'''</big></big>
:'''<u>[[Turning Off the System]]</u>'''
:'''<u>[[Packaging and Disposal]]</u>'''
:'''<u>[[Cleaning Instructions]]</u>'''
:'''<u>[[Safety Precautions]]</u>'''
<br />
|
:<big><big>'''Troubleshooting'''</big></big>
:'''<u>[[Troubleshooting Tips]]</u>'''
:'''<u>[[Battery Report]]</u>'''
<br />
<br />
|
:<big><big>'''Requesting Help'''</big></big>
:'''<u>[[Create a New RT Ticket]]</u>'''
:'''<u>[[Add Correspondence to an RT Ticket]]</u>'''
:'''<u>[[Search RT by System ID]]</u>'''
<br />
<br />
|}
    | style="border:1px solid transparent;" |


<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
    <!--    Quick Links    -->
:[[Network Setup|Network Setup]]
    | style="width:30%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top;"|
:[[Calibrate Touchscreen|Calibrate the Touchscreen]]
    {| style="width:100%; vertical-align:top; background:#EFF5FF;"
:[[Flash Setup|Flash Setup]]
    | style="padding:2px;" |
:[[Skype Setup|Skype Setup]]
    |-
:[[Date and Time Settings|Date and Time Settings]]
    | style="color:#000;" | <div style="padding:2px 5px">
:[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br />
[[File:TroubleshootingIcon.png|right|Troubleshooting]]
 
'''<big><big><big><big>Quick Links</big></big></big></big>'''<br />
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
<br />
:[[Antenna Installation Tips|Antenna Installation Tips]]
: '''<big><big>[[MediKall]]</big></big>'''
:[[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
: '''<big><big>[[Video Chat]]</big></big>'''
:[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
<br />
:[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
: '''<big><big>[[Analytics]]</big></big>'''
:[[Z-Stick Configuration|Z-Stick Configuration]]
: '''<big><big>[[Reports]]</big></big>'''
:[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br />
<br />
 
: '''<big><big>[[Caregiver Check In]]</big></big>'''
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3>
: '''<big><big>[[Care Plan]]</big></big>'''
:[[Add Inovonics Devices|Add Inovonics Devices]]
: '''<big><big>[[Care Notes]]</big></big>'''
:[[Add X10 Devices|Add X10 Devices]]
: '''<big><big>[[Medication]]</big></big>'''
:[[Add Z-Wave Devices|Add Z-Wave Devices]]
: '''<big><big>[[Wellness Notifications and Acknowledgements|Wellness Notifications]]</big></big>'''
:[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
<br />
:[[Door Sensor Installation|Door Sensor Installation Tips]]
: '''<big><big>[[Today's Schedule]]</big></big>'''
:[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
: '''<big><big>[[Add or Edit Events on Touchscreen|Add or Edit Events]]</big></big>'''
:[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br />
: '''<big><big>[[Event Reminders]]</big></big>'''
 
: '''<big><big>[[Acknowledgments]]</big></big>'''
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Health Device Setup</h3>
<br />
:[[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]
: '''<big><big>[[HIPAA]]</big></big>'''
:[[Add a Glucometer|Add a Glucometer]]
[[File:WellnessIcon.png|left|Telehealth Devices]]
:[[Add a Pulse Oximeter|Add a Pulse Oximeter]]
|}
:[[Add a Weight Scale|Add a Weight Scale]]<br /><br />
|}
 
<br />
<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> -->
<div style="text-align: right;"><small>'''GC-01-OUM-0070, Rev B'''</small></div>
<!--
:[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]
:[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
:[[Troubleshooting Tips|Troubleshooting Tips]]
:[[Skype on Android Devices|Skype on Android Devices]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Network Issues</h3>
:[[Walled Garden|Walled Garden]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
:[[Search RT by System ID|Search by System ID]]
:[[Create a New RT Ticket|Create a New Ticket]]
:[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br />

Latest revision as of 19:09, 12 July 2017

This is the technical guide, intended for the people who set up and manage systems.
It provides an overview to the entire setup process.
System setup includes adding devices, editing users, and adding the system to a network.


General Setup
Steps for Setting Up a System
Tools to Bring to an Installation
Online Care Portal Overview
Touchscreen PINs
Advanced Setup
Network Setup
Touchscreen Calibration
Flash Setup
Set Weather City
Date and Time Settings
Additional System Settings
User Management
Users
User Roles and Privileges
Roles and Privileges Chart
Resident-Level Users
Group-Level Users
Account-Level Users


Wellness Devices
Wellness Devices
Bluetooth Antenna
Blood Pressure Monitor
Glucometer
Pulse Oximeter
Add a Weight Scale
Ear Thermometer
Inovonics Sensors
Activity Monitoring
Inovonics Antenna Installation
Add Inovonics Devices
Pressure Mat Setup
Door Sensor Installation
Battery Tips for Sensors
Other ADL Sensors
Z-Stick Configuration
Add Z-Wave Devices
Z-Wave Lamp Module Repeaters
X10 Antenna Installation
Add X10 Devices




Safety Precautions
Turning Off the System
Packaging and Disposal
Cleaning Instructions
Safety Precautions
Troubleshooting
Troubleshooting Tips
Battery Report
Requesting Help
Create a New RT Ticket
Add Correspondence to an RT Ticket
Search RT by System ID


GC-01-OUM-0070, Rev B
Retrieved from "https://help.grandcare.com/index.php?title=Obsolete_Technical_Help&oldid=6186"