Difference between revisions of "Obsolete Technical Help"

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[[File:SerialCable.jpg|left|Technical Help]]Use a standard Internet browser to go online and log in to your loved one's system to view activities, monitor vitals, send pictures and messages, designate rules, and more. Interact socially with your loved one who is using the Touchscreen system. Set up rules for activity sensors and health devices to send notifications when something is amiss. Customize the touchscreen system to help your loved one get the most out of the system.<br /><br /> Click on the links below to learn more about the system's many powerful and easy-to-use features.</div>
:'''This is the technical guide, intended for the people who set up and manage systems.<br />It provides an overview to the entire setup process.'''
 
:System setup includes adding devices, editing users, and adding the system to a network.<br />
<br />
|-
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:<big><big>'''General Setup'''</big></big>
:'''<u>[[Steps for Setting Up a System]]</u>'''
:'''<u>[[Tools to Bring to an Installation]]</u>'''
:'''<u>[[Online Care Portal Overview]]</u>'''
:'''<u>[[Touchscreen PINs]]</u>'''
<br />
<br />
<br />
|
:<big><big>'''Advanced Setup'''</big></big>
:'''<u>[[Network Setup]]</u>'''
:'''<u>[[Calibrate Touchscreen|Touchscreen Calibration]]</u>'''
:'''<u>[[Flash Setup]]</u>'''
:'''<u>[[Weather|Set Weather City]]</u>'''
:'''<u>[[Date and Time Settings]]</u>'''
:'''<u>[[System Settings|Additional System Settings]]</u>'''
<br />
|
:<big><big>'''User Management'''</big></big>
:'''<u>[[Users]]</u>'''
:'''<u>[[User Roles and Privileges]]</u>'''
:'''<u>[[Roles and Privileges Chart]]</u>'''
:'''<u>[[Resident-Level Users]]</u>'''
:'''<u>[[Group-Level Users]]</u>'''
:'''<u>[[Account-Level Users]]</u>'''
<br />
|-
|
:<big><big>'''Wellness Devices'''</big></big>
:'''<u>[[Wellness Devices]]</u>'''
:'''<u>[[Bluetooth Antenna]]</u>'''
:'''<u>[[Blood Pressure Monitor]]</u>'''
:'''<u>[[Glucometer]]</u>'''
:'''<u>[[Pulse Oximeter]]</u>'''
:'''<u>[[Add a Weight Scale]]</u>'''
:'''<u>[[Ear Thermometer]]</u>'''
<br />
|
:<big><big>'''Inovonics Sensors'''</big></big>
:'''<u>[[Activity Sensors - Getting Started|Activity Monitoring]]</u>'''
:'''<u>[[Inovonics Antenna Installation]]</u>'''
:'''<u>[[Add Inovonics Devices]]</u>'''
:'''<u>[[Attaching a Sensor to a Pressure Mat|Pressure Mat Setup]]</u>'''
:'''<u>[[Door Sensor Installation]]</u>'''
:'''<u>[[Battery Tips for Sensors]]</u>'''
<br />
<br />
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:<big><big>'''Other ADL Sensors'''</big></big>
:'''<u>[[Z-Stick Configuration]]</u>'''
:'''<u>[[Add Z-Wave Devices]]</u>'''
:'''<u>[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]]</u>'''
:'''<u>[[X10 Antenna Installation]]</u>'''
:'''<u>[[Add X10 Devices]]</u>'''
<br />
<br />
<br />
|-
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:<big><big>'''Safety Precautions'''</big></big>
:'''<u>[[Turning Off the System]]</u>'''
:'''<u>[[Packaging and Disposal]]</u>'''
:'''<u>[[Cleaning Instructions]]</u>'''
:'''<u>[[Safety Precautions]]</u>'''
<br />
|
:<big><big>'''Troubleshooting'''</big></big>
:'''<u>[[Troubleshooting Tips]]</u>'''
:'''<u>[[Battery Report]]</u>'''
<br />
<br />
|
:<big><big>'''Requesting Help'''</big></big>
:'''<u>[[Create a New RT Ticket]]</u>'''
:'''<u>[[Add Correspondence to an RT Ticket]]</u>'''
:'''<u>[[Search RT by System ID]]</u>'''
<br />
<br />
|}
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    <!--    Quick Links    -->
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[[File:TroubleshootingIcon.png|right|Troubleshooting]]
'''<big><big><big><big>Quick Links</big></big></big></big>'''<br />
<br />
: '''<big><big>[[MediKall]]</big></big>'''
: '''<big><big>[[Video Chat]]</big></big>'''
<br />
: '''<big><big>[[Analytics]]</big></big>'''
: '''<big><big>[[Reports]]</big></big>'''
<br />
: '''<big><big>[[Caregiver Check In]]</big></big>'''
: '''<big><big>[[Care Plan]]</big></big>'''
: '''<big><big>[[Care Notes]]</big></big>'''
: '''<big><big>[[Medication]]</big></big>'''
: '''<big><big>[[Wellness Notifications and Acknowledgements|Wellness Notifications]]</big></big>'''
<br />
: '''<big><big>[[Today's Schedule]]</big></big>'''
: '''<big><big>[[Add or Edit Events on Touchscreen|Add or Edit Events]]</big></big>'''
: '''<big><big>[[Event Reminders]]</big></big>'''
: '''<big><big>[[Acknowledgments]]</big></big>'''
<br />
: '''<big><big>[[HIPAA]]</big></big>'''
[[File:WellnessIcon.png|left|Telehealth Devices]]
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<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br />
<br />
:[[Online Care Portal Overview|Online Care Portal Overview]]
<div style="text-align: right;"><small>'''GC-01-OUM-0070, Rev B'''</small></div>
:[[Account-Level Users|Account-Level Users]]
:[[Resident-Level Users|Resident-Level Users]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br />
:[[Steps for Setting Up a System|Steps for Setting Up a System]]
:[[Tools to Bring to an Installation|Tools to Bring to an Installation]]
:[[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
:[[Safety Precautions|Safety Precautions]]
:[[Packaging and Disposal|Packaging and Disposal]]
:[[Cleaning Instructions|Cleaning Instructions]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
:[[Network Setup|Network Setup]]
:[[Calibrate Touchscreen|Calibrate the Touchscreen]]
:[[Flash Setup|Flash Setup]]
:[[Skype Setup|Skype Setup]]
:[[Date and Time Settings|Date and Time Settings]]
:[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
:[[Antenna Installation Tips|Antenna Installation Tips]]
:[[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
:[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
:[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
:[[Z-Stick Configuration|Z-Stick Configuration]]
:[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3>
:[[Add Inovonics Devices|Add Inovonics Devices]]
:[[Add X10 Devices|Add X10 Devices]]
:[[Add Z-Wave Devices|Add Z-Wave Devices]]
:[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
:[[Door Sensor Installation|Door Sensor Installation Tips]]
:[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
:[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Health Device Setup</h3>
:[[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]
:[[Add a Glucometer|Add a Glucometer]]
:[[Add a Pulse Oximeter|Add a Pulse Oximeter]]
:[[Add a Weight Scale|Add a Weight Scale]]<br /><br />
 
<!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> -->
<!--
:[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]
:[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
:[[Troubleshooting Tips|Troubleshooting Tips]]
:[[Skype on Android Devices|Skype on Android Devices]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Network Issues</h3>
:[[Walled Garden|Walled Garden]]<br /><br />
 
<h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
:[[Search RT by System ID|Search by System ID]]
:[[Create a New RT Ticket|Create a New Ticket]]
:[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br />

Latest revision as of 19:09, 12 July 2017

This is the technical guide, intended for the people who set up and manage systems.
It provides an overview to the entire setup process.
System setup includes adding devices, editing users, and adding the system to a network.


General Setup
Steps for Setting Up a System
Tools to Bring to an Installation
Online Care Portal Overview
Touchscreen PINs
Advanced Setup
Network Setup
Touchscreen Calibration
Flash Setup
Set Weather City
Date and Time Settings
Additional System Settings
User Management
Users
User Roles and Privileges
Roles and Privileges Chart
Resident-Level Users
Group-Level Users
Account-Level Users


Wellness Devices
Wellness Devices
Bluetooth Antenna
Blood Pressure Monitor
Glucometer
Pulse Oximeter
Add a Weight Scale
Ear Thermometer
Inovonics Sensors
Activity Monitoring
Inovonics Antenna Installation
Add Inovonics Devices
Pressure Mat Setup
Door Sensor Installation
Battery Tips for Sensors
Other ADL Sensors
Z-Stick Configuration
Add Z-Wave Devices
Z-Wave Lamp Module Repeaters
X10 Antenna Installation
Add X10 Devices




Safety Precautions
Turning Off the System
Packaging and Disposal
Cleaning Instructions
Safety Precautions
Troubleshooting
Troubleshooting Tips
Battery Report
Requesting Help
Create a New RT Ticket
Add Correspondence to an RT Ticket
Search RT by System ID


GC-01-OUM-0070, Rev B
Retrieved from "https://help.grandcare.com/index.php?title=Obsolete_Technical_Help&oldid=6186"