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| __NOTOC__ | | __NOTOC__ |
| <!-- Help for caregivers before messing with colors to make them all blue -->__NOTOC__
| | <!-- Whole Page --> |
| <!-- BANNER ACROSS TOP OF PAGE --> | |
| {| style="width:66%; background:#e5eaef; margin:1.2em 0 6px 0; border:1px solid #cedff2;"
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| | style="width:58%; color:#000;" |
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| <!-- HELP FOR CAREGIVERS -->
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| {| style="border:none; background:none;" |
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| | style="text-align:left; color:#000;" |
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| <div style="font-size:100%; border:none; margin:0; padding:.1em; color:#000;">
| |
| [[File:SerialCable.jpg|left|Technical Help]]Instructions for technicians and installers responsible for setting up and troubleshooting systems.</div>
| |
| |}
| |
| |}
| |
| <!-- PORTAL LIST ON RIGHT-HAND SIDE -->
| |
| | style="width:70%; font-size:100%;" |
| |
| * <strong>[[Logging In|Logging In]]</strong> - [[Logging In|Learn how caregivers log in to the online care portal...]]
| |
| * <strong>[[Dashboard Overview|Dashboard Overview]]</strong> - [[Dashboard Overview|After you log in, then what? Learn what you can do on the Dashboard page...]]
| |
| * <strong>[[Care Menu|Care Menu]]</strong> - [[Care Menu|Learn what the Care Menu is, and how to do what you want to do...]]
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| * <strong>[[Main Menu|Main Menu]]</strong> - [[Main Menu|Learn what all the features on the Resident's Touchscreen can do...]]
| |
| |}
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| | |
| <!-- LEFT COLUMN -->
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| {| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;" | | {| style="width: 100%; margin:4px 0 0 0; background:none; border-spacing: 0px;" |
| <!-- ADL --> | | <!-- Getting Started --> |
| | style="width:32%; border:1px solid #cedff2; background:#f5faff; vertical-align:top; color:#000;" | | | | style="width:70%; border:1px solid #cedff2; background:none; vertical-align:top; color:#000;" | |
| {| style="width:100%; vertical-align:top; background:#f5faff;" | | {| style="vertical-align:top; margin:4px 0 0 0; background:none; width:100%;" |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Activity Monitoring - Getting Started|Activity Monitoring]]</big></strong></h2> | | | colspan="3" |<div style="padding:6px 5px"></div> |
| |- | | |- |
| | style="color:#000;" | <div style="padding:2px 5px">[[File:ActivityIcon.png|right|Activity Monitoring]]Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the [[Care Menu|Care Menu]], caregivers can [[Logging In|log in]] to assess activity levels, pin-point specific problems, and determine alert rules.<br /> | | | colspan="3" | |
| :* [[Activity Monitoring - Getting Started|Activity Monitoring - Getting Started]]
| | :'''This is the technical guide, intended for the people who set up and manage systems.<br />It provides an overview to the entire setup process.''' |
| :* [[Motion Sensors|Motion Sensors]]
| | |
| :* [[Door Sensors|Door Sensors]]
| | :System setup includes adding devices, editing users, and adding the system to a network.<br /> |
| :* [[Bed and Chair Sensors|Bed and Chair Sensors]]
| | <br /> |
| :* [[Action Buttons|Action Buttons]]
| |
| :* [[Battery Report|Battery Report]]</div>
| |
| |- | | |- |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Assessments|Assessments]]</big></strong></h2> | | | |
| | :<big><big>'''General Setup'''</big></big> |
| | :'''<u>[[Steps for Setting Up a System]]</u>''' |
| | :'''<u>[[Tools to Bring to an Installation]]</u>''' |
| | :'''<u>[[Online Care Portal Overview]]</u>''' |
| | :'''<u>[[Touchscreen PINs]]</u>''' |
| | <br /> |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Advanced Setup'''</big></big> |
| | :'''<u>[[Network Setup]]</u>''' |
| | :'''<u>[[Calibrate Touchscreen|Touchscreen Calibration]]</u>''' |
| | :'''<u>[[Flash Setup]]</u>''' |
| | :'''<u>[[Weather|Set Weather City]]</u>''' |
| | :'''<u>[[Date and Time Settings]]</u>''' |
| | :'''<u>[[System Settings|Additional System Settings]]</u>''' |
| | <br /> |
| | | |
| | :<big><big>'''User Management'''</big></big> |
| | :'''<u>[[Users]]</u>''' |
| | :'''<u>[[User Roles and Privileges]]</u>''' |
| | :'''<u>[[Roles and Privileges Chart]]</u>''' |
| | :'''<u>[[Resident-Level Users]]</u>''' |
| | :'''<u>[[Group-Level Users]]</u>''' |
| | :'''<u>[[Account-Level Users]]</u>''' |
| | <br /> |
| |- | | |- |
| | style="color:#000; padding:2px 5px;" | <div>[[File:AssessmentIcon.png|right|Assessments]] Multiple choice questions answered by the loved one can help you know how things are going. Results can be viewed through the care portal, and are e-mailed to you and other caregivers.<br /> | | | |
| :* [[Assessments|Assessments]]</div> | | :<big><big>'''Wellness Devices'''</big></big> |
| |-
| | :'''<u>[[Wellness Devices]]</u>''' |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Communication Features - Getting Started|Communication and Social Features]]</big></strong></h2>
| | :'''<u>[[Bluetooth Antenna]]</u>''' |
| |-
| | :'''<u>[[Blood Pressure Monitor]]</u>''' |
| | style="color:#000; padding:2px 5px;" | <div>[[File:CommunicationIcon.png|right|Communication and Social Features]]You can send personal photos, videos, messages, emails, and set up appointment reminders for your loved one, or setup a Facebook feed with specified photo albums. One-button video chat (utilizing Skype) lets you easily connect the generations. Your loved one receives these communications on the touchscreen system.
| | :'''<u>[[Glucometer]]</u>''' |
| :* [[Communication Features - Getting Started|Communication Features - Getting Started]] | | :'''<u>[[Pulse Oximeter]]</u>''' |
| :* [[Adding Pictures|Adding Pictures]] | | :'''<u>[[Add a Weight Scale]]</u>''' |
| :* [[Facebook Picture Feed|Sharing Pictures from Facebook]] | | :'''<u>[[Ear Thermometer]]</u>''' |
| :* [[Calendar|Calendar]] | | <br /> |
| :* [[Care Coordination Notes|Care Coordination Notes]] | | | |
| :* [[Letters|Letters]] | | :<big><big>'''Inovonics Sensors'''</big></big> |
| :* [[Messages|Messages]] | | :'''<u>[[Activity Sensors - Getting Started|Activity Monitoring]]</u>''' |
| :* [[Video Chat|Video Chat]]</div> | | :'''<u>[[Inovonics Antenna Installation]]</u>''' |
| | :'''<u>[[Add Inovonics Devices]]</u>''' |
| | :'''<u>[[Attaching a Sensor to a Pressure Mat|Pressure Mat Setup]]</u>''' |
| | :'''<u>[[Door Sensor Installation]]</u>''' |
| | :'''<u>[[Battery Tips for Sensors]]</u>''' |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Other ADL Sensors'''</big></big> |
| | :'''<u>[[Z-Stick Configuration]]</u>''' |
| | :'''<u>[[Add Z-Wave Devices]]</u>''' |
| | :'''<u>[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Z-Wave Lamp Module Repeaters]]</u>''' |
| | :'''<u>[[X10 Antenna Installation]]</u>''' |
| | :'''<u>[[Add X10 Devices]]</u>''' |
| | <br /> |
| | <br /> |
| | <br /> |
| |- | | |- |
| | | |
| | :<big><big>'''Safety Precautions'''</big></big> |
| | :'''<u>[[Turning Off the System]]</u>''' |
| | :'''<u>[[Packaging and Disposal]]</u>''' |
| | :'''<u>[[Cleaning Instructions]]</u>''' |
| | :'''<u>[[Safety Precautions]]</u>''' |
| | <br /> |
| | | |
| | :<big><big>'''Troubleshooting'''</big></big> |
| | :'''<u>[[Troubleshooting Tips]]</u>''' |
| | :'''<u>[[Battery Report]]</u>''' |
| | <br /> |
| | <br /> |
| | | |
| | :<big><big>'''Requesting Help'''</big></big> |
| | :'''<u>[[Create a New RT Ticket]]</u>''' |
| | :'''<u>[[Add Correspondence to an RT Ticket]]</u>''' |
| | :'''<u>[[Search RT by System ID]]</u>''' |
| | <br /> |
| | <br /> |
| |} | | |} |
| | | style="border:1px solid transparent;" | |
|
| |
|
| <!-- MIDDLE COLUMN --> | | <!-- Quick Links --> |
| | style="width:32%; border:1px solid #cedff2; background:#f5faff; vertical-align:top;"| | | | style="width:30%; border:1px solid #cedff2; background:#EFF5FF; vertical-align:top;"| |
| <!-- Middle Column-->
| | {| style="width:100%; vertical-align:top; background:#EFF5FF;" |
| {| style="width:100%; vertical-align:top; background:#f5faff;" | | | style="padding:2px;" | |
| <!-- ENTERTAINMENT-->
| | |- |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>Entertainment</big></strong></h2> | | | style="color:#000;" | <div style="padding:2px 5px"> |
| |-
| | [[File:TroubleshootingIcon.png|right|Troubleshooting]] |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:EntertainmentIcon.png|right|Entertainment]] Your loved one's system has many entertainment features, most of which don't require any setup by Caregivers.<br />
| | '''<big><big><big><big>Quick Links</big></big></big></big>'''<br /> |
| :* [[Brain Exercises|Brain Exercises]]
| | <br /> |
| :* [[Calculator|Calculator]] | | : '''<big><big>[[MediKall]]</big></big>''' |
| :* [[Drawing|Drawing Pad]] | | : '''<big><big>[[Video Chat]]</big></big>''' |
| :* [[Touchscreen Games|Games]] - ([[Games|Caregiver Optional Setup]])
| | <br /> |
| :* [[Touchscreen Music Programs|Music Programs]] - ([[Music Programs|Caregiver Optional Setup]]) | | : '''<big><big>[[Analytics]]</big></big>''' |
| :* [[News|News]] | | : '''<big><big>[[Reports]]</big></big>''' |
| :* [[Weather|Weather]]
| | <br /> |
| :* [[Touchscreen Websites|Websites]] - ([[Websites|Caregiver Setup]]) | | : '''<big><big>[[Caregiver Check In]]</big></big>''' |
| </div> | | : '''<big><big>[[Care Plan]]</big></big>''' |
| |-
| | : '''<big><big>[[Care Notes]]</big></big>''' |
| <!-- HEALTH --> | | : '''<big><big>[[Medication]]</big></big>''' |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Health Monitoring - Getting Started|Health Monitoring]]</big></strong></h2>
| | : '''<big><big>[[Wellness Notifications and Acknowledgements|Wellness Notifications]]</big></big>''' |
| |-
| | <br /> |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:WellnessIcon.png|right|Health Monitoring]]Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the [[Care Menu|Care Menu]], family and health care providers can [[Logging In|log in]], view data, and set up rules.
| | : '''<big><big>[[Today's Schedule]]</big></big>''' |
| :* [[Health Monitoring - Getting Started|Health Monitoring - Getting Started]] | | : '''<big><big>[[Add or Edit Events on Touchscreen|Add or Edit Events]]</big></big>''' |
| :* [[Blood Pressure Monitor|Blood Pressure Monitor]] | | : '''<big><big>[[Event Reminders]]</big></big>''' |
| :* [[Glucometer|Glucometer]]
| | : '''<big><big>[[Acknowledgments]]</big></big>''' |
| :* [[Pulse Oximeter|Pulse Oximeter]] | | <br /> |
| :* [[Weight Scale|Weight Scale]] | | : '''<big><big>[[HIPAA]]</big></big>''' |
| :* [[Health Reports|Health Reports]] | | [[File:WellnessIcon.png|left|Telehealth Devices]] |
| :* [[Battery Report|Battery Report]]</div>
| |
| |-
| |
| <!-- MEDICATION REMINDERS --> | |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Medication Reminders - Getting Started|Medication Reminders]]</big></strong></h2>
| |
| |-
| |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:MedicationIcon.png|right|Medication Reminders]]The system can prompt your loved one when it is time take medications, with instructions and a picture of the exact medication to be taken, and can contact you or your loved one if medications haven't been accessed.
| |
| :* [[Medication Reminders - Getting Started|Medication Reminders - Getting Started]]
| |
| :* [[Medications|Medications]] | |
| :* [[Medication Schedules|Medication Schedules]]
| |
| :* [[Medication Reminders|Medication Reminders]]
| |
| :* [[Medication Compliance|Medication Compliance]]
| |
| :* [[Medication Rules|Medication Rules]]</div>
| |
| |-
| |
| |} | | |} |
|
| |
| <!-- RIGHT SECTION -->
| |
| | style="width:32%; border:1px solid #cedff2; background:#f5faff; vertical-align:top;"|
| |
| <!-- Right Section -->
| |
| {| style="width:100%; vertical-align:top; background:#f5faff;"
| |
| <!-- RULES -->
| |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>[[Rules and Alerts - Getting Started|Rules and Alerts - Getting Started]]</big></strong></h2>
| |
| |-
| |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:NotificationsIcon.png|right|Rules and Alerts]] Caregivers can designate rules as to when and how to be notified about unusual activity in the residence. Rules can be set for activity sensors, health devices, medication compliance, and weather. Alerts can be in many forms, including phone calls, text messages, emails, and on-screen messages.
| |
| :* [[Rules and Alerts - Getting Started|Rules & Alerts - Getting Started]]</div>
| |
| |-
| |
| <!-- SAFETY PRECAUTIONS AND GENERAL INSTRUCTIONS -->
| |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>Safety Precautions and Instructions</big></strong></h2>
| |
| |-
| |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:SafetyIcon.png|right|Safety Precautions and Instructions]]
| |
| :* [[Packaging and Disposal|Packaging and Disposal]]
| |
| :* [[Cleaning Instructions|Cleaning Instructions]]
| |
| :* [[Safety Precautions|Safety Precautions]]
| |
| </div>
| |
| |-
| |
| <!-- SETTINGS -->
| |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>Settings and Customizing</big></strong></h2>
| |
| |-
| |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:SettingsIcon.png|right|Settings and Customizing]]Admin-level caregivers can change settings on your loved one's system, for example what buttons are displayed on the menu and in what order, what types of content appears in the slide show, when the screen sleeps, as well as who can send email to your loved one, make video calls, and receive alerts.
| |
| :* [[Touchscreen Main Menu|Touchscreen Main Menu Buttons]]
| |
| :* [[Digital Slide Show|Digital Slide Show Settings]]
| |
| :* [[Optional Display Settings|Optional Display Settings]]
| |
| :* [[Adding Users, Caregivers and Known Callers|Adding Users, Caregivers and Known Callers]]
| |
| :* [[Loved Ones|Adding Loved Ones (Residents)]]
| |
| </div>
| |
| |-
| |
| <!-- SMART HOME -->
| |
| | style="padding:2px;" | <h2 style="margin:3px; background:#cedff2; font-size:120%; font-weight:bold; border:1px solid #a3b0bf; text-align:left; color:#000; padding:0.2em 0.4em;"><strong><big>Smart Home</big></strong></h2>
| |
| |-
| |
| | style="color:#000; padding:2px 5px 5px;" | <div>[[File:SmartHomeIcon.png|right|Smart Home]]You can monitor and set rules for safe home features on the system.
| |
| :* [[Caller ID|Caller ID]]
| |
| :* [[Safe Path Lighting|Safe Path Lighting]]
| |
| :* [[Temperature|Temperature]]
| |
| </div>
| |
| |-
| |
| |} | | |} |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;"><br />Online Care Portal</h3><br />
| |
| :[[Online Care Portal Overview|Online Care Portal Overview]]
| |
| :[[Account-Level Users|Account-Level Users]]
| |
| :[[Resident-Level Users|Resident-Level Users]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Getting Started</h3><br />
| |
| :[[Steps for Setting Up a System|Steps for Setting Up a System]]
| |
| :[[Tools to Bring to an Installation|Tools to Bring to an Installation]]
| |
| :[[Media:GC-01-PT-0003-1-RevB-Supported_Hardware_List.pdf|Supported Hardware List]]
| |
| :[[Safety Precautions|Safety Precautions]]
| |
| :[[Packaging and Disposal|Packaging and Disposal]]
| |
| :[[Cleaning Instructions|Cleaning Instructions]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">System Setup</h3><br />
| |
| :[[Network Setup|Network Setup]]
| |
| :[[Calibrate Touchscreen|Calibrate the Touchscreen]]
| |
| :[[Flash Setup|Flash Setup]]
| |
| :[[Skype Setup|Skype Setup]]
| |
| :[[Date and Time Settings|Date and Time Settings]]
| |
| :[[Weather#Setting_the_Weather_City|Set Weather City]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Antenna Setup</h3>
| |
| :[[Antenna Installation Tips|Antenna Installation Tips]]
| |
| :[[Bluetooth Antenna Configuration|Bluetooth Antenna Configuration]]
| |
| :[[Inovonics Antenna Installation|Inovonics (EN4000) Antenna Configuration]]
| |
| :[[X10 Antenna Installation|X10 (W800) Antenna Configuration]]
| |
| :[[Z-Stick Configuration|Z-Stick Configuration]]
| |
| :[[Z-Troller Configuration|Z-Troller Configuration]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">ADL Device Setup</h3>
| |
| :[[Add Inovonics Devices|Add Inovonics Devices]]
| |
| :[[Add X10 Devices|Add X10 Devices]]
| |
| :[[Add Z-Wave Devices|Add Z-Wave Devices]]
| |
| :[[Add a Z-Wave Lamp Module as a Repeater on an Existing Network|Add a Z-Wave Lamp Module as a Repeater on an Existing Network]]
| |
| :[[Door Sensor Installation|Door Sensor Installation Tips]]
| |
| :[[Attaching a Sensor to a Pressure Mat|Attaching a Sensor to a Pressure Mat]]
| |
| :[[Battery Tips for Sensors|Battery Tips for Sensors]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Health Device Setup</h3>
| |
| :[[Add a Blood Pressure Monitor|Add a Blood Pressure Monitor]]
| |
| :[[Add a Glucometer|Add a Glucometer]]
| |
| :[[Add a Pulse Oximeter|Add a Pulse Oximeter]]
| |
| :[[Add a Weight Scale|Add a Weight Scale]]<br /><br />
| |
|
| |
| <!-- <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Medication Device Setup</h3> -->
| |
| <!--
| |
| :[[Medication Container with Contact Sensor Configuration|Medication Container with Contact Sensor Configuration]]
| |
| :[[RxTender Configuration|RxTender Configuration]]<br /><br /> -->
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Troubleshooting</h3>
| |
| :[[Troubleshooting Tips|Troubleshooting Tips]]
| |
| :[[Skype on Android Devices|Skype on Android Devices]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Network Issues</h3>
| |
| :[[Walled Garden|Walled Garden]]<br /><br />
| |
|
| |
| <h3 style="display: inline-block; background:#ffffff; font-weight:bold; border-bottom:2px solid #6093cc; text-align:left; color:#000; padding:0.2em 0.4em;">Request Tracker</h3>
| |
| :[[Search RT by System ID|Search by System ID]]
| |
| :[[Create a New RT Ticket|Create a New Ticket]]
| |
| :[[Add Correspondence to an RT Ticket|Add Correspondence to an RT Ticket]]<br />
| |
|
| |
| <br /> | | <br /> |
| <div style="text-align: right;"><small>GC-01-OUM-0051 Rev A</small></div> | | <div style="text-align: right;"><small>'''GC-01-OUM-0070, Rev B'''</small></div> |
