Instructions for technicians and installers responsible for setting up and troubleshooting systems.
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Unobtrusive activity of daily living monitoring sensors or action buttons report wirelessly to the system located in the residence. Through the Care Menu, caregivers can log in to assess activity levels, pin-point specific problems, and determine alert rules.
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Multiple choice questions answered by the loved one can help you know how things are going. Results can be viewed through the care portal, and are e-mailed to you and other caregivers.
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You can send personal photos, videos, messages, emails, and set up appointment reminders for your loved one, or setup a Facebook feed with specified photo albums. One-button video chat (utilizing Skype) lets you easily connect the generations. Your loved one receives these communications on the touchscreen system.
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Entertainment
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Your loved one's system has many entertainment features, most of which don't require any setup by Caregivers.
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Telehealth devices such as weight scale, pulse oximeter, glucometer and blood pressure monitor wirelessly record readings and store them on the system located in the residence. Through the Care Menu, family and health care providers can log in, view data, and set up rules.
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The system can prompt your loved one when it is time take medications, with instructions and a picture of the exact medication to be taken, and can contact you or your loved one if medications haven't been accessed.
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Caregivers can designate rules as to when and how to be notified about unusual activity in the residence. Rules can be set for activity sensors, health devices, medication compliance, and weather. Alerts can be in many forms, including phone calls, text messages, emails, and on-screen messages.
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Safety Precautions and Instructions
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Settings and Customizing
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Admin-level caregivers can change settings on your loved one's system, for example what buttons are displayed on the menu and in what order, what types of content appears in the slide show, when the screen sleeps, as well as who can send email to your loved one, make video calls, and receive alerts.
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Smart Home
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You can monitor and set rules for safe home features on the system.
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Online Care Portal
- Online Care Portal Overview
- Account-Level Users
- Resident-Level Users
Getting Started
- Steps for Setting Up a System
- Tools to Bring to an Installation
- Supported Hardware List
- Safety Precautions
- Packaging and Disposal
- Cleaning Instructions
System Setup
- Network Setup
- Calibrate the Touchscreen
- Flash Setup
- Skype Setup
- Date and Time Settings
- Set Weather City
Antenna Setup
- Antenna Installation Tips
- Bluetooth Antenna Configuration
- Inovonics (EN4000) Antenna Configuration
- X10 (W800) Antenna Configuration
- Z-Stick Configuration
- Z-Troller Configuration
ADL Device Setup
- Add Inovonics Devices
- Add X10 Devices
- Add Z-Wave Devices
- Add a Z-Wave Lamp Module as a Repeater on an Existing Network
- Door Sensor Installation Tips
- Attaching a Sensor to a Pressure Mat
- Battery Tips for Sensors
Health Device Setup
- Add a Blood Pressure Monitor
- Add a Glucometer
- Add a Pulse Oximeter
- Add a Weight Scale
Troubleshooting
- Troubleshooting Tips
- Skype on Android Devices
Network Issues
- Walled Garden
Request Tracker
- Search by System ID
- Create a New Ticket
- Add Correspondence to an RT Ticket
GC-01-OUM-0051 Rev A
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